Solution Specialist Manager Jobs

Overview
Solution Specialist Manager
The Solution Specialist Manager collaborates on the technology planning strategy direction and design choices within solutions used to meet the business requirements of SITA customers. This includes providing guidance support and advice in the proposal implementation and deployment for any new or existing product developments as part of a customer solution.
At SITA, we achieve more, together. Are you ready to join us?
What You Will Do

• Collaborates with colleagues to gain and share ideas and opportunities related to LAN, WLAN, and Security solutions.
• Promotes SITA by providing customers with comprehensive, up-to-date information on current products, product enhancements, and new solutions in the areas of LAN, WLAN, and Security through customer meetings and workshops. Ensures that the designs are efficiently implemented Right the First Time (RFT) and are operationally supportable.
• Leads, mentors, and coaches’ staff, and organizes technical training and certification on the products and technologies supporting the LAN, WLAN, and Security areas within the Air Transport Industry (ATI).
• Provides technical qualification and owns the technical aspects of proposals submitted to customers. This is achieved through a deep knowledge of current, new, or evolving technologies, specifically within the domains of Local Area Network (LAN), Wireless Local Area Network (WLAN), and Security, as well as SITA's solution portfolios.
• Supports account teams or competency centers during the pre-contract phases (qualification, proposal, and contract) with technical designs and advice, specifically in the areas of LAN, WLAN, and Security solutions.
• Designs and coordinates the development of standard and complex LAN, WLAN, and Security solutions. These solutions may involve multiple parties both internally and externally, including the selection of 3rd party vendors to meet customer requirements for network connectivity, wireless technologies, and security.
• Participates in the development of technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term, especially in the LAN, WLAN, and Security domains.

Qualifications
Who you are
Knowledge And Skills

• Low-Level Design: Ability to design secured LAN and WLAN solutions for large campus, airport, and remote sites
• Vendors: Cisco, Meraki, HP Aruba, Juniper Mist, Fortinet, Palo Alto, Forescout
• Technologies: Knowledge of LAN, WLAN, WLAN controller, Firewall, VPN, IDS, NAC solutions

Profession Competencies
Needs analysis: Ability to conduct needs analysis to understand the organization's networking & Security requirements
Cost analysis: Ability to conduct cost analysis and make recommendations for cost-effective solutions
ROI analysis: Ability to conduct Return on Investment (ROI) analysis and make recommendations for the most effective solutions
Sales support: Ability to provide technical support to sales teams during the sales cycle
Core Competencies

• Time management: Ability to manage time effectively to meet project deadlines.
• Presentation skills: Ability to deliver engaging and persuasive presentations about WAN and security solutions.
• Verbal communication: Ability to communicate effectively with customers and colleagues about WAN and security solutions.
• Collaboration. Ability to work effectively in a team environment with other architects, engineers, and project managers
• Customer service: Ability to provide excellent customer service throughout the project lifecycle.
• Problem-solving: Ability to analyze complex problems and design solutions to meet customer needs
• Written communication: Ability to write clear and concise technical documentation, proposals, and reports.

What We Offer
SITA’s workplace is all about diversity: many different countries and cultures are represented in our workforce, and colleagues who’ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things: smarter, quicker, easier, for us and our customers and for their customers too.
And we offer all the good stuff you’d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.
SITA is an Equal Opportunity Employer M/F/Disability/Veteran. SITA does not discriminate based on age, race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, marital status, age, Vietnam Era Veteran status, or any other characteristic protected by state or federal law.
SITA is committed to assuring equal employment opportunity and equal access to individuals with disabilities. SITA will provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed.
SITA's equal employment opportunity policy applies to all employment practices and actions, including, without limitation, recruitment, application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
Welcome to SITA
SITA is the world’s leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry. We apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport.
We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?
In case of issues with uploading your CV or accessing the application system, please contact us @ [email protected]