Sales Operations Manager Jobs

About Charlottes Web:

Charlotte's Web products are made from our world-renowned hemp genetics grown 100% in the USA.

Founded by the Stanley Brothers of Colorado, Charlottes Web leads the industry in quality, safety, consistency and social responsibility to improve thousands of lives daily through the use of Charlotte's Web.

At Charlottes Web, we are driven by principles that extend far beyond the bottom line. It is our goal to provide products of the highest possible quality, while contributing to the sustainability of the communities we have the privilege of serving.

Position Summary:

The Sales Operations Manager will lead the Trade Promotions Management from both a forecasting standpoint as well as promotions and trade programs. The position will lead a team to input and update with the latest customer information while training and developing the members of the team to achieve forecast accuracy. Development and leading the sales pipeline with input from the Channel Leads and Directors to accurately size and probability weight new business opportunities.

Essential Duties and Responsibilities:

• Manage the Accrual / Release process with sales and finance each month
• Own TPM data integrity to ensure clean education clearance process
• Clarify variances in volume expectations for the Demand Planning team
• Lead the development, execution and maintenance of Sales Team plans by segment with assistance and input of the team
• Design, develop and maintain sales reporting tools to drive understanding and accountability, that leverages cross functional collaboration with Finance and Operations teams
• Performs and shares ROI analysis and insights on customer promotional activity
• Create and update standardized reports using internal and external data sources and provide ad-hoc reporting
• Own key sales / NAV set up items, as well as GS1, 1WorldSync, Werc Smart etc.
• Power User of TPM (Trade Promotion Management tool CW uses Exceedra) who will lead Sales Analysts to input with accuracy, identify opportunities for improved accuracy, lead monthly QC session and develop tools to look at forecast by channel / key customers three to 12 months forward
• Perform other duties as assigned
• Act as the Subject Matter Expert on TPM/Training/Customer Inputs
• Execute the Annual B2B Sales Planning Process
• Keep sales team informed about total company financial performance & how the channel contributed
• Develop and maintain Pipeline with alignment from the President of Sales, hold bi-weekly meetings with Channel Leads and Directors to update Pipeline opportunities and outcomes
• Lead training of TPM analysts to grow in role with accuracy and understanding of areas for improvement
• Update and own the Master Data / Spec sheet, adding new innovation whenever necessary

Qualifications:

• Bachelor's Degree Required
• Proficient in Microsoft Office: Excel, PowerPoint High Level excel skills to include pivot tables, macro builds
• Experience with TPM systems
• Have executed successfully an annual topline sales planning process
• In depth knowledge of retailer go to market strategies and class of trade /channel dynamics
• Demonstrated strong analytical, financial management, business acumen and problem solving skills ability to take data and draw insightful action items
• Strong communication skills (written, verbal, presentation and interpersonal skills) and ability to lead idea leadership and teams towards process building, improvement and skill building
• Strong understanding of syndicated data systems and reporting methodologies and how to integrate within forecasting model and customer buying patterns
• 3-6 years' experience with emphasis on Trade Marketing and Sales Operations within a CPG Headquarters environment.

Compensation:

$100,000.00 - $115,000.00

Benefits:

We offer best-in-class benefits, including:

• Flexible Paid Vacation
• Up to 9 Weeks Paid Parental Leave
• Generous Employee Discount
• Pet Insurance
• Medical, Dental, and Vision Options

Charlottes Web provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Charlottes Web is an At-Will Employer.

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