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People Operations Manager Job Responsibilities:

People Operations Manager Job Qualifications:

Oversee and refine team members’ roles and responsibilities using existing team relations systems as well as improved or recommended processes;

Exceptional communication and interpersonal skills and an ethical mindset;

Comprehensive experience with safely managing sensitive, confidential information.

Lives in California but is comfortable working on a remote team across time zones.

Partner with other People team members on the administration of compensation and benefits programs to ensure competitiveness and fairness

Proven experience (8+ years) in HR or People Operations, preferably in the tech or startup industry

Strong understanding of tech roles, skills, and trends in the startup ecosystem

Exceptional interpersonal, communication, and leadership skills

Strong analytical and problem-solving abilities

Certification(s) such as SHRM-CP, SHRM-SCP, PHR, or SPHR a plus

In partnership with our PEO, you will administer employee leaves through State and Federal programs, along with company specific leave programs

game technology company powering the next generation of players, games, and studios.

At Mythical Games, we are proud of our

Our team values diversity and believes that it strengthens our games, products, and communities

Bachelor’s degree, or equivalent combination of education and experience

● Model a project management mindset, with an effective change management perspective

A minimum of 8 years of experience in Human Resources; healthcare or technology industries preferred

Experience across multiple work environments, diverse exposure to common HR tools and platforms

Broad-based knowledge of HR best practices and awareness of laws and regulations

Demonstrated ability to manage and resolve complex issues with creativity and a positive approach

Strong organizational, time management, customer service, and project management skills.

Support with the process and system enhancements and management including assisting with optimization of HRIS platforms such as ADP.

Coach and support managers on performance, disciplinary actions, and workplace concerns.

PHR, SPHR, or SHRM certification preferred.

5+ Years of Experience in Human Resources.

Previous experience with multi-state law preferred.

Ability to collaborate with leaders to drive change in the culture and management practices

Coordinate and manage recruiting and hiring processes

At least 2 years of professional human resources experience

Excellent troubleshooting, online research, and cross-referencing skills

Effective communication skills with the ability to interact and connect with many types of personalities

Prescribing revolutionary GLP-1 medications like Wegovy, Ozempic,and Mounjaro

2-3 years of people leadership and team management experience with the capacity to influence and engage with stakeholders at all levels

Education benefits and tuition assistance to help your future development and growth

We Currently Offer The Following Benefits

2-3 years of work experience in People Operations (HR Operations)

Excellent communication and interpersonal skills, with the ability to build strong relationships and appropriately convey complex information to diverse audiences

Experience with HRIS required; experience with ADP preferred

Good organizational skills, with good time management skills and attention to detail

PRIOR EXPERIENCE WITH CRO IS A REQUIREMENT

Experience in the CRO business (preferably central laboratory services)

You have the ability to manage multiple contracts of varying types and size through the contract administration process

With a strong sense of business acumen, capable and eager utilize financial skills

Strong interest in pricing analysis and strategy with excellent numeracy skills – good financial and business understanding

Lead and manage the company's performance management processes, including workforce planning, employee engagement, and performance reviews

Manage new-hire procedures, including onboarding, ordering violins (and future instruments!), tech, and ensuring all necessary paperwork is submitted.

Identify gaps in our daily routines and build better processes to improve internal practices and our employee experience

3-5 years of experience in People Operations, preferably within a startup or fast-paced tech environment

Excellent organization and communication skills and are detail-oriented. If you’ve read this whole thing, you might be a fit

Roll out new instruments in new languages

5 plus years' experience in an HR management role, ideally within dynamic, growth-oriented, high-tech, remote or hybrid environments

Experience designing, implementing and managing the success of innovative compensation and performance management systems

Own the development and management of People team OKRs

Intermediate to Expert level Excel/Google Workspace skills, and experience with various apps including Slack, BambooHR, CultureAmp, Lattice, ERI, Notion, Asana

Partner with the Chief People Officer to design and operationalize the People team and headcount-related budgets and manage the budgeting process

Responsible for legal compliance with applicable human resource federal and state requirements in all US jurisdictions in which we operate

Own payroll & benefits administration & employee education

Enhance people management systems and processes, developing resources and structures to meet ongoing needs

Knowledge across the full range of HR functions: engagement, recruiting, talent development, compensation, benefits, rewards, recognition, and operations

Work with leadership to manage people processes and advise on day-to-day people matters

Facilitate interview training for hiring managers and executives

Improve and manage semi-annual employee performance review process

Partner closely with the team to project manage and support key people programs; performance management, benefits, and engagement surveys.

5+ years of proven experience in People Operations management or in a similar HR role.

Experience in global employment law and compliance management.

Manage and optimize internal operational processes.

Actively review system data and internal practices to ensure privacy requirements are maintained and enhanced as needed.

5+ years of small-mid-size global company HRIS experience.

2 to 5 years of Supply Chain/Warehouse and Management experience

Proficiency with various Warehouse Management platforms and Inventory systems

Effectively communicate with internal and external customers (management, coworkers, and suppliers.)

Effectively communicate with internal and external customers (management, co-workers, vendors and customers.)

Assist Customer Service Manager(s) in resolving any shipment or returns issues

Possess or ability to pass forklift certification

Strong partnership and stakeholder management skills

Skilled in balancing financial performance and risk management behaviors

Develop, implement and be accountable for the overall strategy for operations, maintenance, and safety management for bp Pulse US

Be responsible for the EV site risk identification and management process across the network

Lead roaming partner acquisition, contract negotiation and roaming partner management

Improve customer experience through charging efficiency, equipment reliability and operational excellence

Manage legal and compliance requirements, trainings and reporting related to state, city, and federal labor laws

Establish data tables, structures, files, interface requirements and data integrity protocols for ongoing administration

Manage relationships with different vendors and ensure the development of proper training and documentation for system use and maintenance.

Partner with benefits and payroll to conduct system audit and prepare for year-end set up

Advanced knowledge in ADP system set up and administration

Data and process driven, great organizational skills, high attention to detail

Shepherd performance management in partnership with designated people managers.

Bachelors degree in business management, human resources, or a related field

Experience partnering with people managers to address instances of employee underperformance

Advise managers and/or employees accordingly for (an) assigned organization(s) and/or region(s).

Manage and resolve basic to complex employee relations issues

Provide HR policy guidance and interpretation. (ie, employee and manager inquiries).

Support our compensation, benefits and GRSP, base pay and bonus programs and our continuous performance management/feedback program.

A minimum of 3-5 years of progressive HR experience, with at least three years at the Generalist or Manager level.

Strong analytical skills with an ability to manage and analyze data from multiple sources to provide recommendations & create best practices.

You have a people-first mindset with a focus on creating positive employee experiences and an inclusive culture for everyone.

Own the administration of group benefits, providing information and support to employees as required.

Partner with our finance team on payroll queries, processes and information flow related to payroll.

Proven business experience in a Customer Support environment with experience in Management or Leadership role in a SaaS/tech organization

Identifies, develops, and communicates change management and process improvement to ensure team member’s understanding and adherence

Strong knowledge in skilled or assisted living healthcare industry

Experience with Knowledge-Centered Support (KCS) / Knowledge Base use

Manages a Customer Support team consisting of Solutions Analysts and Sr. Solutions Analysts with the mindset of Customer Satisfaction

Ability to manage in a fast-paced environment

Enhance and execute effective talent management processes resulting in stronger bench at all leadership levels across operations

Consult with line management and provide daily HR guidance; follow established cadence for store visits and building relationship with operations leaders

Depending on experience and qualifications.

Elevate the Team Member experience by leveraging innovative approaches to impact engagement level

Provide coaching and mentoring to build leadership capabilities, especially at the SM/GM and DD levels

BS degree in Human Resources or related field preferred: PHR Certification a plus

Excellent stakeholder management skills as well as proven experience in leading and development of a HR team

Excellent team management skills as well as distinctively high social competence and the ability to motivate

A bachelor's or master's degree, preferably in Human Resources Management or a related field

An innovative mindset related to agile organizational concepts and knowledge of lean and agile principles, as well as experience applying them

powered by Usercentrics Consent Management Platform

Proven experience in a leadership capacity in setting up an HR department and/or developing key HR toolkit in a transformative environment