Partner Success Manager, B2B

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who We Are

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,100 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 1,000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

In the B2B vertical at Flywire, we offer AR software combined with a world-class global collections network to help our business clients streamline their accounts receivable processes. The B2B Channel Partnerships Program leverages Flywire’s trusted banking and software partners to help grow our B2B client base through referrals and joint prospecting activities.

The Opportunity:

We, at Flywire, are seeking a Partner Success Manager. In this role, you will help grow our B2B vertical by generating client leads through Flywire’s existing and future channel partners.

The role will involve maintaining relationships with our active partners, managing the client pipeline referred through our partners, and sourcing new partnerships. You will develop a deep understanding of the market and Flywire’s services and solutions in order to communicate effectively with our partners and identify which clients will find the most value in our product. Our B2B success is dependent on developing partner relationships and this role will be a crucial part of our team.

• Coordinate and attend client events
• Partner management (60% of role)
• Manage new partner onboarding (tech integration work, GTM plan)
• Track progress of referred clients through sales cycle
• Source new partners and negotiate favorable terms for Flywire
• Track and report KPIs for the B2B partnership program
• Meet and drive alignment on agreed partnership outcomes
• Maximize partnership potential by implementing relevant trainings and standard operating procedures for partners (seminars, trainings, etc)
• Generate monthly and quarterly pipeline reports for partners and escalate any relevant issues
• Calculate revenue share and coordinate with Finance to send payments to partners
• Manage day-to-day relationship with B2B partners
• Regularly review the partnership roadmap and make relevant adjustments
• Partner Prospecting (20% of role)
• Identify B2B partner prospects based on management strategy
• Articulate combined value to shared clients via joint meetings and client engagements
• Assign partner leads to appropriate Flywire sales executive based on an established framework
• Referred client management (20% of role)

Qualifications

Here’s What We’re Looking For:

• Outstanding communication and interpersonal skills to build relationships both internally and externally
• Travel 15-20%
• 5+ years of combined experience in business development or partnership programs
• Experience working for a payments or fintech company is a strong plus
• Passion for and commitment to business success and a tested ability to maintain a high level of productivity while managing competing priorities
• Boston or New York City location a strong plus
• Technically proficiency to understand and promote Flywire’s product to partners
• Experience working in high-growth companies in Strategy, Operations or Business Development positions
• An independent, organized, self-starter that can set their own direction when needed

Additional Information

What We Offer:

• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
• Employee Stock Purchase Plan (ESPP)
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Be a meaningful part in our success - every FlyMate makes an impact
• Digital Disconnect Days!
• Competitive compensation, including Restricted Stock Units
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Flywire is an equal opportunity employer.