Manager, Learning Design Jobs

Description
Company: Oak Street Health
Title: Manager, Learning Design
Location: Remote
Role Description
The Manager, Learning Design is accountable for leading one or more internal resources and external vendor/contractor resources in designing and developing a wide range of engaging and effective learning solutions using a variety of learning modalities. This role will - and will manage other resources who will:

• Develop new courses and programs;
• Build solutions across a variety of subject domains (e.g., onboarding, management & leadership skills, functional knowledge) that support Oakies as they orient to the organization, build core role proficiency, and advance their careers
• Redesign existing programs and create all relevant learning materials; and

Core Responsibilities

• Other duties as assigned
• Write, edit and manage content development at all stages of the development lifecycle, ensuring quality standards and timelines are met
• Collaborate with our design team, to help guide the production of graphic and video assets that are part of the learning experience
• Apply adult learning principles and best practices for innovative and engaging learning, and recommend design approaches and interactions that effectively support specific performance objectives
• Apply project management skills and tools to drive learning design projects from initiation to delivery, including proactively monitoring and mitigating risk to prevent timeline and scope creep
• Contribute to user testing as well as designing and developing program communications and impact assessment plans
• Use source materials and interviews with subject matter experts to capture relevant information for learning solution development across a range of topics
• Build and maintain relationships with various stakeholders, subject matter experts, internal teams, and external vendors to understand performance needs and develop engaging and efficacious content
• Manage and mentor other learning team resources, including developing performance goals and metrics and identifying opportunities for skills development
• Communicate with stakeholders regarding course design elements, goals, deadlines, and objectives
• Leverage common online content development tools (e.g., Articulate Rise and/or Storyboard) as needed to produce interactive, on-demand assets

This role reports to the Senior Director of Learning Enablement and has the opportunity for advancement and growth of responsibility.
What are we looking for?

• Demonstrated experience designing and/or developing a variety of adult learning programs such as digital, classroom, blended, simulation, etc.
• Must be open-minded and be able to adapt to a fast paced, changing environment
• At least 2 years of experience of direct or indirect management of learning/instructional design or development resources
• US work authorization
• At least 5 years of experience in instructional content development in a technology-enabled environment
• Excellent attention to detail, organization, time management, and prioritization skills
• Someone who embodies being “Oaky”
• Superior verbal and written communication skills, including editing, with ability to synthesize information and translate into poignant and digestible learning interventions
• Must be highly motivated and organized with the ability to work on multiple projects simultaneously under time constraints, including leading projects in absence of a dedicated project manager
• Critical reasoning and problem-solving skills
• University degree preferred, preferably in instructional/learning design, human resources development, educational technology, communications or a related field
• Knowledge of current adult learning concepts, techniques, frameworks, methodologies and tools

What does being “Oaky” look like?

• Taking ownership and delivering results
• Driving clinical excellence
• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Being relentlessly determined

Why Oak Street Health?
Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.
Oak Street Health Benefits

• Health insurance, vision, and dental benefits
• Opportunities for high levels of responsibility and rapid advancement
• New centers and flexible work environments
• Opportunities for leadership development and continuing education stipends
• Paid vacation, sick time, and investment/retirement 401K match options
• Mission-focused career impacting change and measurably improving health outcomes for medicare patients

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health