Learning Systems Manager Jobs

LEARNING SYSTEMS MANAGER

ABOUT US

UpStart inspires and empowers leaders to dream, build, and grow bold initiatives that enhance the vitality of Jewish Life.

UpStart was founded fifteen years ago with a sole focus: to accelerate the success of social entrepreneurs fueling a renaissance in Jewish life. Since then, we have invested in 130+ ventures and their leaders while cultivating an ecosystem of institutional leaders and funders committed to Jewish community change. We are excited to be actively implementing a new Strategic Plan to put social entrepreneurs at the center of everything we do. Our vision is that Jewish communities will be thriving hubs of innovation, building a more just, vibrant, and inclusive future.

UpStart’s vision is that Jewish communities will be thriving hubs of innovation, building a more just, vibrant, and inclusive future. As such, we aspire to build an entrepreneurial ecosystem that models this future, embodying and driving toward greater diversity, equity, inclusion, and justice. Statistics show that women and structurally marginalized and/or underrepresented groups of people need to see themselves in almost 100% of the requirements in a job posting to apply. We welcome you to apply even if you don’t meet 100% of the qualifications, as no one applicant ever does.

UpStart strongly encourages applications from individuals with varied identities and backgrounds, including people of color, women, people with disabilities, immigrants, LGBTQIA people, and people who come from low-income or working-class backgrounds. As an equal opportunity employer, all individuals are encouraged to apply without regard to race, color, religion, age, disability, national origin, gender, sexual orientation, marital status, ancestry, genetic information, medical condition, veteran status, or any other class protected under federal, state, or local laws.

POSITION SUMMARY

UpStart seeks a Learning Systems Manager to join our Social Entrepreneurship team, part of the larger Strategy and Impact Department. The Social Entrepreneurship team is currently relaunching updated programming for organizations at the Early Stage and Growth Stage of venture development, and has plans to build out Idea Stage programming over the next year. Key to these relaunches is the addition of a Learning Management System to allow program participants to move asynchronously through the program curriculum. This role will be pivotal to the success of this update and addition to UpStart’s programs.

The Learning Systems Manager will report to the Senior Director, Social Entrepreneurship (Davita Louie) and work closely with members of the Strategy and Impact Department to deliver a variety of programs to support organizations where they are in their venture’s development.

RESPONSIBILITIES

Manage Learning Management System (LMS) Functionality and Maintain Resources

• Provide design updates as needed for asynchronous learning and touchpoints in collaboration with the Director, Human Centered Design
• Work with the Program Operations team and LMS contractor to design layouts in the LMS for the most effective E-learning
• Manage the “resource hub” within the LMS in collaboration with the Director, Human Centered Design and the Network team
• Maintain integration of third-party apps within the LMS in partnership with the LMS contractor
• Manage backend curriculum updates and assignments

Manage positive participant User Experience on the LMS

• Build community and strong virtual cohorts by developing creative opportunities for engagement within the LMS
• Oversee all asynchronous elements including resources and curriculum for all Social Entrepreneurship programs and Network offerings
• Monitor the progress program participants are making in their asynchronous engagement, including pulling backend data reports on usage, and collaborating with UpStart teams to ensure participants are on track in their program and engaged in the Network
• In partnership with the Program Operations & Systems team evaluate and process applications, keep track of rolling sign-ups, and communicate decisions with applicants for programs that are primarily asynchronous
• Monitors and moderates participant chats happening in the LMS as needed
• Troubleshoot with program participants and Network members to ensure a positive virtual experience
• Develop a strong understanding of program curriculum to connect program participants and Network members with the correct person to support their learning

Collaborate Cross-Departmentally to Ensure Delivery of Asynchronous Programming

• Collaborate with the Program Operations & Systems team to ensure cross-functional alignment of the LMS with all program schedules, systems, and timelines
• Work closely with the Network team to ensure online resources meet the needs of Network members
• Partner with the Brand Strategy Department to ensure that any external program communications are thoughtfully strategized

Manage Program Participant and Network Onboarding to the LMS

• Coordinate with the Program Operations & Systems team to ensure incoming participants have the correct access and accessibility to the LMS
• Train program participants and Network members on how to use and engage with UpStart’s LMS

This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position.

SKILLS AND EXPERIENCE

• Ability to embrace ambiguity and pivot to pursue new opportunities
• Experience supporting participants in E-learning experiences
• Adaptability and agility in the face of change, both organizational and technological
• Expert in managing, innovating, and using learning management systems
• Expertise in various areas of entrepreneurship a plus
• Detail oriented and understands how to manage resources and databases
• Experience creating inclusive cohorts for learning
• Successful collaborator across departments and teams
• Experience in facilitation and training a plus
• Minimum 3-5years of experience managing E-learning platforms
• Able to evaluate data and feedback and apply it
• Innovative thinker, not afraid to provide critical feedback and implement changes
• Passion for UpStart’s mission and the work of UpStart’s network
• Commitment to UpStart’s values of empathy, optimism, collaboration, and risk-taking
• Knows how to build community and motivate people to participate in virtual spaces
• Commitment to integrating a diversity, equity, inclusion, and justice lens into every piece of their work

The salary range for this position is $65,000-72,000 commensurate with the candidate's experience and aligned with internal equity.

In addition to a competitive salary, UpStart currently offers the following benefits:

• Flexible discretionary paid time off.
• FSA and Commuter Benefits accounts.
• A one-month (30 days) paid sabbatical per every five years of employment.
• A great remote-first work culture! Check out our culture deckhere.
• Occasional travel for meetings, conferences, and other business-related activities.
• Employer-sponsored 401K with employer match.
• Annual $250 wellness stipend.
• Annual $1,500 professional development stipend.
• $300 office setup stipend and provided Mac.
• A comprehensive benefits package, including 100% employer-paid medical, dental, and vision insurance.
• 3:00pm local close-of-business on Fridays.
• Monthly $50 cell phone stipend.
• Life, short-term, and long-term disability insurance.
• 16 weeks of paid parental leave with no waiting period.
• Days off for all work-prohibitive Jewish holidays, in addition to secular US holidays.
• Meeting-Free Fridays.

HOW TO APPLY

Clickhereto submit your resume and a thoughtful, one-page cover letter to our hiring team by Thursday, June 8, 2023.

UpStart is committed to the full inclusion of all qualified individuals. As part of this commitment, UpStart will ensure that persons with disabilities are provided accommodations. If accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Sydney Hirsch [email protected] assistance.

WHAT TO EXPECT

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. For questions or concerns about Diversity, Equity, Inclusion, and Justice, please contact Whitney Weathers, Managing Director, People, Culture, & Equity, [email protected].

Here’s an overview of our hiring process*:

• Step 6: Get an offer letter, sign it, and start your professional journey with UpStart!
• Step 4: A video interview with a panel of UpStart employees.
• Step 1: Apply with your resume and cover letter!
• Step 5: We’ll check your references to learn about your past experience.
• Step 2: Phone screen with an UpStart recruiter.
• Step 3: Video interview with the hiring manager.

*Note: Some of our hiring processes may vary, and not all candidates will advance to each step.