Human Resources Assistant Director (Employee Benefits)

To view a recruitment brochure for the Human Resources Assistant Director (Employee Benefits) position for the City of San Antonio please visit:

https://www.sanantonio.gov/hr/careercenter#13706899-executive

The first application review will take place on August 14th, 2023. For consideration all candidates must apply before this review date by sending your resume and cover letter to: [email protected]

The salary range of the position is $113,858.68 – $182,173.94. Offered salary is commensurate with experience.

The Human Resources Department

The Human Resources Department provides the City organization with effective human resource management services that focus on our customers' needs. The Department is comprised of five (5) divisions that include Communications & Customer Service, Benefits & Wellness, Employee Relations & HR Policy & Testing, Training & Employee Engagement, and Recruitment, Classification & Compensation.

Human Resources (HR) seeks to align the efforts of the City’s most valuable asset, its employees, with organizational strategy to serve the residents of San Antonio. Human Resources partners with departments to provide strategic workforce planning, management strategies, and core human resource services. Workforce planning and management strategies include but are not limited to: compensation and job content analysis and recommendations; review of Citywide and departmental personnel and HR practices; organizational effectiveness assessments; delivery of training programs; and conflict resolution between management and employees.

Human Resources’ core functions include: employee benefits and wellness, recruitment and selection; facilitation of employee grievances; Equal Employment Opportunity (EEO) and Municipal Integrity investigations and resolution of internal complaints; coordination of the Consultation Ordinance Commissions and the Affirmative Action Advisory Committee; facilitation of entry and promotional testing and coordination of the grievance and arbitration process for uniformed employees; development and monitoring of the City’s voluntary Workforce Diversity Plan; and processing of Human Resources related transactions for departments in the SAP Human Resources Information System (HRIS).

The Position

The AssistantDirector is responsible for assisting the Director in planning, managing, and overseeing the activities and operations of the Human Resources Department to include a focus on the Employee Benefits Division. They will coordinate assigned activities with other City departments and outside agencies and provide highly responsible and complex administrative support to the Director. They will Exercise direct supervision over assigned staff.

Essential job Functions

·Assists in assuming full management responsibility for all Employee Benefits services and activities and ensuring coordination with all Human Resources Divisions; and recommends and administers policies and procedures.

·Assists in managing the development and implementation of department goals, objectives, policies, and priorities for Employee Benefits; establishes, within City policy, appropriate service and staffing levels; and allocates resources accordingly.

·Assists in monitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; and identifies opportunities for improvement and assists in directing the implementation of changes.

·Assists in acting as official departmental representative to other City departments, City Manager’s Office, elected officials and outside agencies; explains, justifies, and defends department programs, policies, and activities; and negotiates and resolves sensitive, significant, and controversial issues.

·Assists in selecting, motivating, and evaluating Employee Benefits staff; assumes responsibility for evaluation, management, and leadership of these employees; and assists in implementing and administering disciplinary and termination procedures.

·Assists in planning, directing, and coordinating, through subordinate-level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures.

·Assists in managing and participating in the development and administration of the department budget; estimates funds needed for staffing, equipment, materials, and supplies; and assists in directing the monitoring and approval of expenditures; and directing the preparation and implementation of budgetary adjustments as necessary.

·Assists in coordinating departmental activities with those of other departments and outside agencies and organizations; provides staff assistance to the City Manager, Assistant City Managers, and City Council; and assists in preparing and presenting staff reports and other necessary communications.

·Assists in providing staff support to a variety of boards and commissions; attends and participates in professional group meetings; and stays abreast of new trends and innovations in the Human Resources fields.

·Establishes employee benefits programs designed to provide counseling, guidance, and information to employees.

·Coordinates the creation and revision of benefits-related Administrative Directives; provides interpretation of directives to Departments.

·Assists in responding to and resolving sensitive inquiries and complaints from both internal and external sources.

·Assists in reviewing and signing all higher-level department communication, including ordinances and contracts.

·Attends City Council meetings and takes necessary action regarding Council agenda items.

·Assists in working with department heads and other officials on various benefits and HR related problems and inquires.

·Directs and coordinates various personnel activities as required.

·Prepares periodic and special workforce analysis reports.

·Various methods of communication are used to assist the Director with providing or receiving information, actively listening and responding to sensitive matters or policies impacting employees and collaborating with other City departments.

· Performs related duties and fulfills responsibilities as required.

Ideal Candidate

The ideal candidate should have extensive experience in human resources practices with a preferred focus on employee benefits administration ; experience can be drawn from the public or private sector. The ideal candidate will enjoy working in a fast-paced, complex public sector environment with a high-energy human resources team that has a genuine interest in helping employees understand their rights and responsibilities and giving guidance in the consistent application of human resources laws and City policies. The ideal candidate should be creative leader with the ability to solve problems, think strategically, identify courses of action and provide recommendations. Advanced oral, written, presentation and listening skills will be essential, as well as strong collaboration and team building skills.

Education & Experience

Qualified candidates will have a Bachelor's Degree from an accredited college with major coursework in coursework in Public or Business Administration or a related field. A Master's Degree in a related field is preferred. They will also have eight (8) years of increasingly responsible professional experience in administrative services and personnel administration, including three (3) years of direct supervisory responsibility. The most highly qualified candidates for consideration will be selected based on a combination of education, career experience, and accomplishments that best fits the needs of the City of San Antonio.

Salary

The City of San Antonio is offering a competitive salary commensurate with experience. The salary range for this position is $113,858.68 – $182,173.94. The City also offers generous benefits and retirement including annual and personal leave, deferred compensation plan, and participation in the Texas Municipal Retirement System (TMRS).

How to Apply

If you are interested in this opportunity, please send a cover letter, resume, references and salary requirements to:

[email protected]

The first resume review date will take place on August 14^th, 2023. To ensure you are considered for this role please apply prior to the resume review date and submit your application as soon as possible.

This position is open until filled. Upon receipt, resumes will be screened in relation to the criteria outlined in this brochure. Candidates selected for interview will be contacted by the City of San Antonio’s Executive Recruiter.