Him Release Of Information Specialist - Remote ($20.01 - $25.00 / Hour)

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About Steward Health Care

Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.

As the country's largest physician-led, tax paying, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Steward is among the nation's largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.

Based in Dallas, Steward currently operates 39 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah.

For more information, visit www.steward.org.

TITLE: HIM Release of Information Specialist

Position Summary

The HIM Release of Information Specialist is responsible for providing support to the Central Business Office(s) at Steward. The position supports processing requests for patient medical record attachment requests received from payers related to claim denials or claim processing.

Key Responsibilities

• Other duties as assigned.
• Scans medical records into ROI On-Line database.
• Business Office payer medical record attachment requests are to be processed within 24-48 hours of the receipt of the request (request to delivery).
• Creates payer cover sheet.
• Prepares key performance reports for Steward Health Care Revenue Cycle leadership
• Responds to Business Office staff questions and investigates issues related to medical record payer requests.
• Logs payer medical record attachment requests into ROI Online - Business Office Edition (BOE) database.
• Monitor and coordinate with Release of Information vendor resources and Steward Health Care Revenue Cycle professionals.
• Obtains medical records and billing documents if required from various medical record sources, including electronic, off-site, or physical records that match patient request.
• Determines medical records to be released by reviewing Biller and / or Collector requests for proactive (submit medical record attachments with initial claim) or payer denial requests within the Cerner Business Office Work Queue.
• Ensures all correspondence is logged within ROI application(s) within 24 hours.
• Closes the request in ROI Online - BOE database and the Cerner Business Office Work Queue.
• Complies with site facility policies and regulations.

Required Knowledge & Skills

• Demonstrates success working in an environment that requires attention to detail.
• Excellent verbal and written communication skills
• Microsoft Office (Word, One Note, Excel, Outlook, PowerPoint)
• Ability to meet assigned deadlines.
• Demonstrates proficiency using computer applications. One or more years' experience entering data into computer systems. Experience using the internet is required.
• Meditech and Cerner experience preferred

Education/Experience/Licensure/Technical/Other

I. Education: High School Diploma / GED required

II. Experience: Prior work experience in Release of Information required, HIPAA knowledge is required

III. Certification/Licensure: AHIMA or AAPC Coding Credential is a preferred

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