Global Employee Relations Lead - Hr Operations

Responsibilities
About Us:
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, Moscow, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.
Why Join Us:
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About the Team:
The HR operations team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers. This role is reporting to the Head of HR Operations and participating as a strategic consultant to the HR Leadership Team. This function will act as a subject matter expert department, providing advice to HR colleagues and business leaders on all Employee Relations and HR Compliance policies and procedure issues, to ensure consistency across the entire group.
Responsibilities:
- Lead the global Employee Relations team in delivering a proactive and efficient function covering multiple regions including EMEA, AMS, APAC;
- Build, implement and sustain a data-informed Employee Relations strategy whilst ensuring legal and regulatory compliance;
- Lead the development and implementation of an ER framework for all key ER activities, including, but not limited to grievance and disciplinary investigations, absence and performance management etc.;
- Lead the development and review of employment policies, ensuring they are legally compliant and updated to reflect employment legislation changes;
- Partner with both business stakeholders and HR teams to develop and implement Employee Relations best practices and programs, thoroughly conduct the investigation and reach the best outcomes for our organization and employees;
- Work on projects and initiatives to mitigate risk, support or participate in special projects/programs requiring ER stakeholder input;
- Represent the organization in contract negotiations, meetings, and negotiations with employee and labor organizations.
Qualifications
- 10+ years of experience in Employee Relations or HR Business Partners, extensive employee relations expertise and in-depth knowledge of current ER legislation and best practice;
- Proven leadership track record with at least 5 years of solid experience in leading global teams;
- Experience dealing with a wide range of complex grievances and disciplinaries with a thorough understanding of dispute resolution and compensation administration;
- Project planning and implementation skills, strong people and influencing abilities;
- Good communication and stakeholder management skills, demonstrated communication and organizational skills with the competency to influence across all levels;
- Demonstrated ability to navigate successfully within ambiguity, with multiple priorities in a dynamic, fast-paced, changing environment.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at [email protected].
Job Information:
【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $190000 - $345000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.