Employee Relations Assistant - Human Resources/Employee Relations - Full Time/Days - Req# 1929661602

Brief Description

Job Objective:

Under the direction of the Manager of Employee & Labor Relations; provides support in the area of Employee Relations. This position performs a wide variety of general duties.

Duties and Responsibilities:

• Assists the HR Assistant with processing of verifications of employment, as needed.
• Responds to telephone, written and email requests, routes appropriately, and accurately records as needed.
• Provides general assistance to the Employee Relations Team and HR Director/V.P.
• Creates, copies, edits, stores, scans, retrieves and prints a variety of miscellaneous documents. Maintains miscellaneous spreadsheets, logs and reports.
• Assists in projects assuring compliance with Joint Commission and Department of Health Services requirements including audits of employee files.
• Processes employee offboarding for voluntary resignations including; employee/leader communications, coordination with Payroll to receive final paychecks timely, HRIS processing. Scheduling and conducting exit interviews. Responding to EDD claims.
• Assists other HR staff with projects, events, etc. upon request.
• Processes, records and tracks subpoena requests.
• Processes disciplinary action forms, including performance improvement plans, maintaining spreadsheets, logs, forms.
• Participates in weekly staff meetings.
• Processes Employee Relations invoices and check requests.

Non-Essential Duties:

• Other duties as needed

Knowledge, Skills and Abilities:

Knowledge

• Intermediate proficiency in MS Office Suite, including Outlook.
• Knowledge of office practices and procedures normally acquired through one (1) year's office experience.

Skills

• Strong communication and English grammar skills, including oral and written

Abilities

• Demonstrated ability to work in a fast-paced team environment.
• Ability to type and perform data entry accurately.
• Attention to detail and accuracy.
• Ability to work in an environment that requires a high level of discretion and confidentiality

AVMC Values: All AVMC employees will effectively demonstrate these values:

• Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
• Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
• Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
• Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
• Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
• Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
• Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.

Education and Experience:

Education

• High School diploma or GED required.

Experience

• Minimum of three (3) years administrative experience is required.
• Two (2) years of Human Resources experience highly preferred.

Required Licensure and/or Certifications:

• None

AVMC Conduct/Compliance Expectations:

• Ability to adhere to safety rules and regulations
• Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
• Ability to organize work and establish priorities
• Safely and effectively uses all equipment necessary to carry out duties
• Skill and ability to follow the telephone etiquette/standards
• Ability to participate effectively in department and hospital staff education
• Conforms with and supports hospital quality assurance and improvement guidelines
• Ability to follow the Code of Conduct
• Ability to function effectively under pressure and meet time parameters
• Ability to adhere with AVMC Attendance and Punctuality Policy
• Ability to interpret and function under hospital and department policies and procedures
• Ability to expand on own initiative in performance of duties
• Display a willingness to work as a team player
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVMC
• Ability to maintain the confidentiality of patient, hospital and department information
• Supports and adheres to the values and mission statement established by the AVMC Board of Directors
• Conforms with required and appropriate accreditation and regulatory requirements
• Ability to adhere with AVMC Leaves of Absence Policy
• Ability to adhere to the department dress code
• Ability to give and support the highest level of patient/customer satisfaction at all times
• Ability to adhere with AVMC Paid Time Off (PTO) Policy
• Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff

Physical Requirements and Working Conditions:

• Work is performed in a busy, fast paced office environment.

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.

Requirements

Education

• High School diploma or GED required.

Experience

• Minimum of three (3) years administrative experience is required.