Employee Relations Partner Jobs

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.

We’re looking for an Employee Relations Partner to join our People team. You’ll partner with the Director of Employee Relations to build and manage our employee relations program. This includes establishing policies, managing and resolving complex employee relations issues, performance management and providing guidance on disciplinary processes. You’ll work closely with management and other People team members to ensure that employee issues are addressed promptly and effectively, and that the organization maintains a positive and productive work environment.

You’ll report to the Director of Employee Relations and work on-site at our Santa Ana, CA headquarter office.

What You'll Do

• Provide guidance and support to managers and employees regarding employee relations matters.
• Support the development of an inclusive and positive workplace culture.
• Collaborate with HR business partners, legal counsel, and other stakeholders to ensure consistent and fair resolution of employee relations issues.
• Conducts exit interviews, summarizes findings, and discusses trends and concerns with senior management.
• Maintain accurate records and documentation of employee relations cases.
• Bring the Collectors Values to life by consistently championing integrity, respect, and teamwork throughout the organization.
• Conduct training for managers and employees on topics related to employee relations, such as conflict resolution, and harassment prevention.
• Develop and implement policies and procedures related to employee relations and ensure compliance with state and federal legal requirements.
• Analyze trends and identify areas for improvement in employee relations policies and practices.
• Performs other related duties as assigned.
• Investigate and manage complex employee relations issues, including harassment, discrimination, policy violations, unethical or illegal conduct and workplace conflict.

Who You Are

• Excellent analytical, problem-solving, and decision-making skills
• Strong communication and interpersonal skills, with the ability to interact effectively with all levels of the organization.
• Experience working in a large, complex and remote organization (preferred not required)
• Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred not required)
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism.
• Experience supporting Product, Tech and Corporate role teams
• Strong knowledge of employment laws and regulations, particularly those related to discrimination, harassment, and retaliation.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Experience conducting workplace investigations and providing guidance to managers and employees.
• HR certification (e.g., PHR, SPHR) (preferred not required)
• Excellent interpersonal, counseling, and influencing skills.
• Minimum of 5 years of experience in employee relations, HR frontline facing or a related field

Salary Range: The salary range for this position is $82,743 - $134,336. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.

Reasons To Join Us

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
• Employee Discounts: Employees receive discounts on select grading services for approved submissions
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
• Vacation: All full-time employees are eligible for paid vacation
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

Collectors may use e-verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

If you are based in California, you can read information for California residents by viewing the following link: https://www.collectorsuniverse.com/ccpa
Explore other available openings at collectors.com/careers.