Clinical Office Manager Jobs

Since 1897, the Ostrow School of Dentistry has shaped talented students into outstanding dentists and dental hygienists. Our challenging clinical education and our expert faculty members provide future oral health professionals with the skills they need in order to become the best.

We, at the Herman Ostrow School of Dentistry of USC, are all committed to maintaining an environment of excellence and eminence, and this commitment shines through in all that we do.

Herman Ostrow School of Dentistry of USC, Faculty Practice is looking for a Clinical Office Manager to join the team! Clinical office manager Performs complex and varied administrative assignments. Assists in management of clinical or research sub-department unit operations. Typically reports to division chief, principal investigator, administrative director or other senior administrator. This position supervises clerical, secretarial and/or other administrative support functions, rather than directly performing these duties.

Job Accountabilities:

• Develops and administers budget. Gathers pertinent data to develop projections. Authorizes expenditures within established limits. Tracks and monitors budget activity and analyzes variances. Produces interim financial reports.
• Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with Department of Public Safety. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff.
• Reviews, analyzes and makes recommendations to supervisor regarding requests submitted by sub-department staff; e.g., expenditure or personnel requests.
• Assists in developing sub-unit policies and procedures and coordinating implementation. Communicates or documents. Develops forms, flowcharts and system requirements. Trains as required.
• Manages, orders clinical supplies. Maintains equipment, operations in clinical area by scheduling service as needed and necessary.
• Reviews, prioritizes and responds to correspondence and incoming calls directed to supervisor. Researches requested information or takes necessary steps to address issues and resolve problems. Reports actions taken to supervisor.
• Acts as liaison between supervisor and sensitive, confidential or high-profile contacts outside of the sub-department unit with significant contact with department chairman and administration.
• Registered dental assistant duties, as needed.
• Serves as office manager. Supervises at least two full-time staff or the equivalent, coordinates personnel actions for sub-department unit staff and/or faculty. Oversees records and filing systems, controls equipment and supplies and coordinates electronic information systems and facilities and space planning for operations and staff reporting to supervisor. Examines workflow and revises processes to improve efficiency, as needed. These functions may be performed for USC and/or other affiliated institutions.
• Researches, gathers, organizes and summarizes data for reports. Analyzes data for trends or conclusions and presents results and recommendations to supervisor.
• Participates in the development and operation, as needed, of the clinical practice of the faculty including billing/collections, patient services, patient scheduling, marketing and other related practice functions as directed by the department.
• Acts as liaison between supervisor and his/her subordinates for communicating information, assignments, priorities and special requests. Monitors status of pending items and follows-up, as needed.

Preferred Education: Bachelor's degree
Preferred Field of Expertise: Office management experience combined with specialized knowledge of university polices and procedures, preferably those of USC, research and/or group practice/medical hospital management.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information please visit http://benefits.usc.edu

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity, equity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The annual base salary range for this position is $70,000 - 72,100. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Bachelor's degree. Combined experience/education as substitute for minimum education Minimum Experience: 2 years Minimum Field of Expertise: Office management combined with experience in general administration. Ability to use financial management software.