Office Manager Jobs

WE ARE A PRODUCT COMPANY.

We Are a Process Company.

ABOVE ALL, WE ARE A PEOPLE COMPANY.

The history of the Acushnet Company is tightly woven into the fabric of golf. From the start, we’ve been committed to enriching the experience of dedicated golfers through superior product performance, technological innovation, unmatched quality, and exceptional service. We are more than a collection of leading golf brands and products. We are a team united in our passion for the game. We are bridge builders who embrace our responsibility to leave our brands, businesses, communities, and the game of golf in a better position than when we started.

Together we live by the credo, “Autograph your work with excellence.” We earn our position as unrivaled leaders in every category in which we compete, striving for excellence in all that we do – from the performance and consistency of our products to our engagement with golfers and trade partners, to our commitment to creating a workplace built on diversity, inclusion, belonging and respect.

Job Title: Office Manager

Location: Carlsbad, CA

Salary Range: $54,000 - $67,000, plus bonus eligible

Summary: Manages all office operations for the Titleist clubs business and West Coast Associate Store. Provides daily Human Resources support to the business facilitating and helping to develop an impeccable recruitment and onboarding experience.

Responsibilities:

• Store Management Manage West Coast store inventory to produce the best return on Acushnet investment; prepare and facilitate annual physical inventory. Provide for most effective merchandising of product to promote ease of shopping and increase sales. Process associates' purchases through Retail Pro cash register transaction or orders entered into the AGS system. Enters custom club orders into AGS, processes custom ball orders, and coordinates the shipping of any store orders. Develop Store's intranet marketing presence by providing for special promotions, discount ticket programs and featuring selected product. Work with various departments to assist in the liquidation of excess or outdated inventory through the Store. Reconcile daily sales and produce weekly bank deposits. Process any petty cash deposits for other departments within the Company. Generate monthly sales reports and comparative summaries. Develop and facilitate orders for Acushnet Store product from US Sales and various Acushnet offices globally and arrange for shipping. Manage all activities associated with the West Coast Associate Store which includes maintaining and reporting inventory; bi-monthly reconciliation of transaction receipts for accounting; entering required information into AGS and Retail Pro systems; and answering questions relating to pricing, availability, and product information. Receives, collects payment and distributes orders. Prepares Fed Ex packages providing senders with confirmations of deliveries.
• Manages Clubs Charity Donation program. Screens incoming requests and responds accordingly. Determines and selects donation items working with Sales team. Ensures preparation of donations and plans for appropriate delivery.
• Recruitment & Onboarding Works with management team and candidates on interview arrangement and scheduling (in person, phone, and video), ensuring all parties have the pertinent information (arranges for travel, creates interview itinerary, determines interview room location/needs, arranges for meals etc.) Ensures all candidates have the appropriate information about benefits, relocation and perks we have to offer prior to interview. Greets candidates and acts as the candidates contact for questions and information. Ensures updated job specs are in the Job Spec database and creates job postings. Provides candidates with Competitor Letters and our policy. Reaches out to all CA New Hires regarding first day and makes arrangement for orientation, ensures they have all information they need and answers any questions. Provides required information to new hires both prior to and upon their arrival. Arranges for appropriate tours as required. Ensures office/ workspace, basic office items are ordered and ready for their arrival including business card ordering and name plates. Assists in maintaining confidential and up to date personnel files. Ensures items provided are continually up to date. Provides a memorable experience during these interactions. Escalates complex requests or questions as needed.
• Manages the sign in and out of employee rental club program and ensures all inventory is returned in the required condition and is accounted for. Manages the weekly tee time reservations for employee golf benefit program ensuring that contractual obligations are being met by both the courses and associates. Attends & schedules monthly Safety and Quality Committees meetings. Prepares and maintains committees’ minutes and distributes as required.
• Office Operations Management Manges general office operation of three (3) separate facilities. Research and purchases needed items and maintains appropriate inventory levels for basic office supplies for each location. Interacts with various office vendors on required products and services (copier, shredding, offsite file storage, plant, shipping etc.) Coordinates, appointments, meetings, and events. Manages calendars and schedules. Mentors, trains, and coaches other office staff, delegating assignments to ensure maximum productivity. Coordinates all office shipments and trouble shoots when issues arise. Helps ensure that all facilities have the legally required postings.
• Will order various office supplies and generate POs working closely with Finance to provide necessary documentation and to help research any discrepancies. Manage and handle special projects assigned. Provide support for Facilities, Safety, and Engineering teams which include: placing purchase requisitions; maintaining and updating the contractor database, Certification of Liability Insurance records and Indemnity Agreement files; processing all Loker Facility tour requests; issuing and maintaining accurate records for visitor badges; and entering work orders for facility related issues.
• Provide executive support to the President Titleist Golf Clubs, SVP of Golf Club Operations, and Director of Human Resources of Golf Club Operations, and their direct reports, which includes but is not limited to, coordinating the flow of forms, sourcing food for meetings, planning for company events, requests and items requiring approval signature(s); ensuring proper coding of invoices; scheduling meetings; taking meeting notes; screening phone calls and assisting visitors. Greets clientele, sees guests are escorted to appropriate place, provides directions, schedules conference rooms and uses Microsoft Outlook to manage calendars and send invitations. Assists in the set-up of meeting rooms, including audio/visual equipment, furniture configuration, and food/beverages according to the daily schedule. Will coordinate with various vendors providing services to the Company and delivery staff.

Qualifications:

• Must have a strong level of expertise, proficiency and aptitude with technology and ability to quickly adapt to new technology to make administrative tasks and service more efficient.
• Knowledge of golf equipment is strongly preferred.
• A minimum of five (5) years related experience required. A minimum of two (2) years of related Human Resources experience.
• Previous experience working with an ERP system, knowledge of AGS Purchase Requisition entry, Associate Store Product order entry and Retail Pro experience is highly preferred.
• Bachelor’s Degree
• Proven advanced skill level with Microsoft Office (Word, Excel, and PowerPoint).

Key Relationships:

• Reports to SVP Operations

How To Apply:

Candidates meeting the qualifications listed above are invited to submit their resume along with salary requirements via the apply button for this job at: https://employment.acushnetgolf.com/ and must submit a resume in "MS Word Form ONLY" in order to be considered.