Clinical Manager Jobs

Description
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.
Welcome to MedVet Silicon Valley - Enriching Lives Through Compassionate, Inclusive, and Advanced Pet Care
Unleash your potential at MedVet Silicon Valley, where diversity drives innovation and compassion shapes our patient care. We believe that each voice, each background, and each perspective nurtures our core values of teamwork, leadership, and compassion. Our commitment to diversity, equity, and inclusion ensures that everyone feels welcome, respected, and empowered.
Join us on a mission to provide round-the-clock emergency and specialty care services within our state-of-the-art, 30,000 sq ft hospital. Nestled in the vibrant heart of San Jose, our diverse and dynamic team is always ready to extend sophisticated care to critical patients. Discover the spirit of MedVet in our hospital highlight story.
Check out our hospital highlight story using the link below:
Hospital Highlight
We are looking for:
Client Services Veterinary Clinical Manager
Reporting directly to the Hospital Director, the Clinical Manager is responsible for developing and maintaining a team of engaged and empowered team members to provide exceptional service to our patients, clients, and referral partners. In this role, the Clinical Manager works with the Hospital Director and Medical Director to promote a culture of collaboration, foster career development, and cultivate inclusivity. Through delivering optimal Employee Experiences and MedVet Experiences, the Clinical Manager contributes to Healthy Growth.
What you’ll do:

• Coach team members on fundamentals of process improvement, ensuring the department is operating in an efficient and sustainable manner
• Make recommendations in collaboration with the service/department representative for the purchase of needed supplies and equipment
• Split time between clinical and administrative duties with a minimum of 50% of the time spent on administrative tasks (this varies depending on the hospital/department size, number of direct reports, and staffing needs)
• Effectively influence behavior and lead change in a rapidly growing organization while fostering a collaborative, service-oriented culture
• Manage and influence department financial decisions and health
• Perform initial screening of client and referral partner concerns, and collaborate with the hospital dyad to resolve
• Attract and retain exceptional team members by providing an enriching Employee Experience that provides meaningful work, career growth, and ongoing professional development
• Ensure department healthcare team has the resources and tools needed to deliver the MedVet Experience
• Provide ongoing and continuous performance feedback, instruction, and follow up to team members as part of a healthy Employee Experience
• Provide a comprehensive clinical onboarding training schedule for all team members
• Collaborate with other departments
• Develop, monitor, and adjust schedules according to workflow to maximize efficiency
• Provide written performance feedback and a development plan annually for each member of their healthcare team
• Negotiate and mediate conflict in partnership with the HR Partner

Who you are: 

• Must be flexible to meet the needs of the department, which includes a mix of after-hour and weekend coverage
• Excellent interpersonal, customer service, and communication skills
• Capability to work well in a fast-paced environment
• Ability to prioritize duties and responsibilities to meet deadlines
• Highly professional and able to work with people on all levels of the organization
• Must have standard knowledge of and ability to use Microsoft Office programs including Word, Excel, PowerPoint, and Outlook
• Must be able to work a minimum of 40 hours in the hospital unless otherwise approved by the Hospital Director
• Excellent organizational skills and the ability to multi-task
• Associate degree or a combination of equivalent college level courses and experience preferred

Perks and Benefits: Our Commitment to Your Well-Being:

• Comprehensive Health Benefits, Vision, and Dental coverage
• Veterinary Technician and VTS Scholarship Opportunities for career advancement
• Employee Pet Discounts to take care of your furry friends
• Generous Vacation, Holiday, and Sick Leave for a healthy work-life balance
• Uniform Allowance to keep you looking professional
• Headspace: free mindfulness and guided meditation resource to find balance
• And much more!
• 401k with Employer Match to secure your financial future
• Elective Life Insurance for added peace of mind
• Talkspace: free online therapy available 24/7 for your well-being
• Continuing Education Opportunities to expand your knowledge
• Employee Assistance Program (EAP): free or discounted confidential support when you need it
• Competitive Shift Differentials and On-Call Pay on top of base rate for your commitment
• Compassion Fatigue and QPR Training: free well-being education resources
• Paid Parental Leave

Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.
MedVet does not accept unsolicited resumes from third-party recruiters.