Administrative Support Specialist Jobs

Imagine360 is currently seeking an Administrative Support Specialist. This position is responsible for creating a smooth workflow between the Claims and Member Services departments as it regards members & providers. Support requests from Member Services by using office equipment including but not limited to computer hardware and software and mail, while working with limited supervision. Must be able to multi-task and work in a fast-paced environment.
Position Location: Dallas, TX Office
Responsibilities Include But Are Not Limited To

• Initiate SRS (Service Request System) tickets.
• Scan all documentation into DocuShare as required.
• Perform other duties as assigned.
• Support Member Services and Claims Examiners, including reviewing faxes submitted to our company, and distributes the work to Member Services Professionals who can provide the necessary assistance.
• Complete Provider Opt-Out Request forms.
• Complete HIPAA training annually
• Pull check copies and handle stale-dated checks.
• Perform all tasks in accordance with HIPAA and PHI guidelines.
• Distribute faxes received into company.

Required Experience / Education

• Demonstrated ability to work independently, prioritize workloads multi-task and manage priorities to meet deadlines.
• Minimum of one year of clerical, mailroom, storekeeping, shipping and receiving, or delivery experience required.
• Demonstrated ability to remain neutral and maintain confidentiality.
• Strong written and oral communication skills
• Working knowledge of computers and software including but not limited to Microsoft Office products.
• Demonstrated organizational skills, problem-solving, analytical skills and detail oriented.
• High School Diploma or GED

What can Imagine360 offer you?

• Tuition reimbursement
• Opportunities to participate in and support the company's diversity and inclusion initiatives.
• Multiple Health Plan Options, including a 100% Employer Paid Benefit Options
• Professional development initiatives / continuous learning opportunities
• Parental Leave Policy
• 401k Company contribution
• 20 days PTO to start / 10 Paid Holidays
• 100% Company paid employee premiums for Dental, Vision, STA, & LTD, plus Life Insurance

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Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions.
Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
**RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited, and no fee will be payable. Thank you for your cooperation**