Register
Recruit Create CV

Call Center Representative Jobs in Champaign, Illinois

Call Center Representative Jobs
By Promise Healthcare At Champaign, IL, United States
Interacts and communicates with internal and external customers to enhance the customer experience
Collects and enters demographic, clinical, billing and insurance information from patients or responsible parties to facilitate a seamless customer experience.
Wage is dependent upon experience
Schedules patients following established policies and procedures to ensure accuracy.
Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/department needs.
Observes legal and ethical guidelines to safeguard the confidentiality of our patients.
Call Center Service Representative
By Shared Imaging LLC At , Downers Grove $19 an hour
Customer service/call center/patient scheduling experience
Experience working on computers, using Excel, and other Microsoft Office applications
Manage incoming customer service & customer requests
Audit and manage work orders created by answering service
Job training, professional development, & continued education
Ability work work Saturdays, 2nd and 3rd shift, as needed (PTO coverage, etc.)
Call Center Scheduling Representative
By Shared Imaging LLC At , Downers Grove $19 an hour
Customer service/call center/patient scheduling experience
Experience working on computers, using Excel, and other Microsoft Office applications
Manage incoming customer service & patient scheduling phone calls & other customer requests
Other duties as determined by managers
Job training, professional development, & continued education
Must have a quiet work environment with high speed internet
Medical Call Center Representative
By Compunnel Inc. At Lake Forest, IL, United States
• Excellent verbal and written communication skills
• Ability to learn remotely via WebEx and work remotely
• Ability to manage tasks in a high- pressure environment using multiple tools and monitor screens
Be available on a toll-free phone line to respond to customer phone inquiries, while working emails in between calls.
Provide a solution for all customers utilizing only approved resources and tools.
Maintain pleasant & professional tone on all written and phone communications.
Call Center Representative (On-Site)
By Great Lakes Credit Union At North Chicago, IL, United States
Be able to deescalate calls and ensure member feedback is shared with management.
Minimum of two years of customer service work experience required. Call center work experience is a plus, but not required.
Ability to navigate multiple automated systems to research situations, locate information and perform data entry with Microsoft Word, Excel, and Outlook.
Ability to multitask, maintain a high level of concentration, and perform responsibilities with accuracy and in a timely manner.
To view our GREAT Benefits Please Reach out to a Member of the HR Team
Answer and handle calls regarding account inquiries, shares, loans, digital questions and transactions.
Call Center Representative Jobs
By Northern Trust Asset Servicing At Chicago, IL, United States
Expected to be in compliance with risk management.
Analytical and organizational skills are required to research and resolve inquiries and manage conflicting priorities and workflow.
Handle participant requests including electronic fund transfers, monthly benefits, rollovers, loans and tax forms
Client and/or call center experience
Client servicing usually acquired through training programs or experience is required to support products for the participants.
Communication skills are required to respond to daily requests for information from plan documents.
Call Center Representative Jobs
By KPH HEALTHCARE SERVICES, INC At Hoffman Estates, IL, United States
One year of intake experience and/or training; or equivalent combination of education and experience in the home health care field.
Preferred 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service.
Any and all additional eligibility requirements based on the specific positi
Exceptional phone and listening skills.
Exceptional written and verbal communication skills
Preferred PC skills including Microsoft Office
Call Center Representative Jobs
By Progressive Insurance At Dakota, IL, United States
Work From Home Office Requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Bdc Representative/ Call Center Agent/ Part Time
By Hendrick Buick GMC Cadillac (Cary) At , Cary, 27511, Nc $17 - $18 an hour
Log all customer comments into Dealership Management System
Forward any customer concerns to the correct department Manager and follow-up.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Previous customer service and/or business development experience. Ability to deliver superior customer satisfaction.
personnel. Strong interpersonal and skills.
Inbound Call Center Representative/Patient Access Representative I
By NorthShore University HealthSystem At , Skokie, 60077, Il
Remote: Option for remote work after 6 to 9 months upon completion of a successful training period
One year of customer service experience (required)
Inbound call center experience (required)
Eager to accept educational opportunities as shared through workflow or process changes
Position: Inbound Call Center Representative/Patient Access Representative I
Full Time/Part Time: [Full Time]
Call Center Representative - Remote / Office
By MedaTrax, inc. At Chicago, IL, United States
Frequently attend educational seminars to improve knowledge and performance level
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Follow communication “scripts” when handling different topics
Benefits Call Center Representative
By Conduent At , Cary, 27511, Nc From $17 an hour
Experience working with healthcare and employer benefits is highly preferred
Conduent offers opportunities for advancement with an outstanding benefits package
Previous customer service and or call center experience
Experience with typing and keyboarding
Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
Excellent benefits and team atmosphere
Call Center Representative Jobs
By Leaf Home At , Naperville, 60540, Il $18 an hour
Document and update customer interaction within customer relationship management (CRM) system
No Experience Necessary – desire to win every day is required!
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Excellent verbal and written communication skills are required for communicating with internal and external parties
No Cold Calling –All leads the customer has asked US to contact THEM!
Meals – No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Healthcare Call Center Representative
By LaSalle Network At Naperville, IL, United States
1-3 years of experience in healthcare administration
1 year of high-volume call center experience preferred
Excellent verbal and written communication skills
Handle high volume of inbound phone calls from patients
Screen patients, handle sensitive medical information
Perform medical necessity checks and secure patients financial accounts
Call Center Representative Jobs
By Mass Bay Credit Union At Boston, MA, United States
Cross-trains for other functions within the branch/department and performs those responsibilities as requested.
Informs members of credit union products and services, explaining features and benefits; and cross-sells products and services when appropriate.
Work requires general knowledge of all Credit Union products and services.
Requires education equivalent to a four-year high school education. Proficiency with computer software applications is required.
Position requires one year of member service or call center experience in a bank or credit union.
Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest) are required.
Call Center Representative Jobs
By Senior Health Solutions At St Charles, MO, United States
Responsibilities. Confer with customers by telephone to provide information about our products and services.
Pleasant phone voice with good customer service skills
Good computer and keyboarding skills
Previous Call Center experience a plus (not required)
Day to day activities. This position is a telephonic position.
Expected 1st Year Income 75k-100k, with Bonus and Commission
Remote Call Center Representative ($21.00 - $21.63 / Hour)
By Talentify.io At United States

Years of experience: 2 years

Responds professionally to inquiries from internal/external customers.

Bilingual Call Center Representative
By Xtend At Grand Rapids, MI, United States
Demonstrate the ability and professionalism to interact with key management staff and clients both on the phone and in person.
Develop knowledge of standard credit union operation & credit union terms
Develop efficient navigation skills through credit union websites & the ROE
Develop knowledge of CU*BASE Loan Application Processing
Develop knowledge to provide daily support to Web Chat for both credit union and third-party accounts
Develop knowledge to provide daily support to electronic Bill Pay Systems as needed
Call Center Representative (Remote) ($52000.00 - $57500.00 / Year)
By Talentify.io At United States
Strong multitasking, prioritization, and time management skills
Remote work option available for increased flexibility
Manage inbound and outbound calls, scheduling appointments and resolving patient issues
Meet contact center target metrics to ensure an unmatched patient experience
High School diploma or equivalent required, some undergraduate education preferred
Customer service and/or clinical reception experience preferred
Call Center Representative Jobs
By Initial Communications At Miami, FL, United States
Customer service experience a plus
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
Tracks call-related information for auditing and reporting purposes
Call Center Representative Jobs
By Amani Family Services, Inc. At Fort Wayne, IN, United States

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.\ Responding efficiently and accurately to callers, explaining ...

Remote Second Shift Call Center Representative - $16.00 - $17.00 An Hour
By LinkUp At Seattle, WA, United States

Save lives from the comfort of your home with VRI! Ever wanted to make a difference in people’s lives while staying in your pajamas? Ever wanted to ditch the angry customer service calls, ...

Call Center Representative Jobs
By Lexus of Madison At , Middleton, 53562 $20 an hour
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Strong typing skills, comfortability working on a PC, good memory.
Excellent communication, interpersonal and organizational skills.
WHAT WE HAVE TO OFFER
Hourly rate plus the opportunity to earn extra in performance-based bonuses.
Scheduling Call Center Representative
By Presbyterian Healthcare Services At , Santa Fe, 87505 Up to $21.48 an hour
We offer more than the standard benefits!
High School Diploma or GED
Record all calls, mail, email, faxes, walk-in encounters, etc. in appropriate databases to provide meaningful, accurate data for analysis and reporting.
Assist in coordinating (when necessary) meetings with customers or partners for training, contracting, and reporting.
Perform other functions as required.
New Mexico continues to grow steadily in population and features a low cost-of living.
Call Center Representative Jobs
By BMP Print Solutions At , Tampa
Basic IP knowledge such as locating and identifying IP address, gateway, subnet, and troubleshooting network connectivity issues.
Answer phone calls requesting technical support.
Proper documentation of user issues and troubleshooting steps taken.
Perform IT related administrative tasks such as creating AD accounts, assigning phone extensions, assigning Office 365 licenses, etc.
Some hardware support including replacing SSDs/HDDs, adding RAM, identifying and replacing damaged equipment, etc.
Some onsite support for users at the corporate office, possibility of travel if interested.
Scheduling Representative - Contact & Call Center
By WakeMed At , Raleigh

About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our ...

Call Center Representative - Remote
By Aspen Dental At , Chicago, 60607
Ability to manage high call volume
Experience working in a fast paced, customer driven environment
Previous call center experience a plus
Respond to high volume inbound calls while compassionately handling questions/concerns
Use trained sales techniques to reach company goals of appointments set and customer satisfaction
Various duties as assigned by the Call Center Leadership team
Operator/Call Center Representative
By SSM Health At , Fenton, 63026
Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.
Collects relevant caller data to assist with measurement, tracking and reporting activities.
Track inquires, questions and answers and provide resolution.
May perform clerical or administrative duties.
Performs other duties as assigned.
High school diploma or equivalent
Call Center Representative/Receptionist
By VCA Animal Hospitals At , Fairfax, 22031 $18.55 an hour
Our starting salary is $18.55/hour, or higher depending on experience.
The benefits above are in addition to our competitive and generous package of standard benefits that include:
Desire to be a team player
Ability to promote a positive work culture
Ability to work in high stress situations
Health insurance covering COVID testing, COVID care and vaccines
Call Center Representative Jobs
By Michigan Schools and Government Credit Union At , Troy, 48098 $18.40 an hour
Essential Knowledge, Skills, and Abilities:
1 year of experience within a financial institution, or
2 years of experience within a call center with sales or production goals
Suggestive selling and business solicitation experience in a financial institution preferred.
Either of the following experience within a fast-paced customer service environment:
Answers and returns all correspondence within established regulations, procedures, and performance and productivity standards.
Call Center Representative Jobs
By Peoples Bank At Merrillville, IN, United States
Effective project management skills and the ability to proactively problem-solve.
Communicating with other departments, managers or vendors to resolve customer issues.
Two years of customer service, retail banking, or call center experience preferred
Knowledge of Deposit and Loan products and procedures.
Proven organizational skills and demonstrated ability to prioritize and multi-task
Proficient computer skills (i.e., Microsoft Word, Excel, Outlook, any other mortgage software, etc.).
Guest Experience Representative - Call Center
By Mount Seymour Resorts At ,
You can work 2 on-hill shifts per week, as well as have an appropriate 'work from home' environment
You have high attention to detail and strong admin skills
Previous experience in guest service or sales positions (phone-based customer service experience preferred)
Excellent listening and communication skills
Good computing skills and the capacity to learn new operating systems
Knowledge of Siriusware Point of Sale (POS) is considered an asset
Call Center Representative Jobs
By CONDUENT At , Middletown, 17057 $17.50 an hour
Ability to hold self accountable for time management & multitasking skills
Maintain an up-to-date product knowledge through offered trainings
Escalating cardholder concerns to the call center management team
Utilizing soft skills while engaging with cardholders
Have a High School Diploma or an equivalent level of education
A minimum of one year of experience in a customer service roll & call center experience preferred

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved