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Call Center Representative Jobs in Illinois

Call Center Representative Jobs
By Promise Healthcare At Champaign, IL, United States
Interacts and communicates with internal and external customers to enhance the customer experience
Collects and enters demographic, clinical, billing and insurance information from patients or responsible parties to facilitate a seamless customer experience.
Wage is dependent upon experience
Schedules patients following established policies and procedures to ensure accuracy.
Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/department needs.
Observes legal and ethical guidelines to safeguard the confidentiality of our patients.
Call Center Service Representative
By Shared Imaging LLC At , Downers Grove $19 an hour
Customer service/call center/patient scheduling experience
Experience working on computers, using Excel, and other Microsoft Office applications
Manage incoming customer service & customer requests
Audit and manage work orders created by answering service
Job training, professional development, & continued education
Ability work work Saturdays, 2nd and 3rd shift, as needed (PTO coverage, etc.)
Call Center Scheduling Representative
By Shared Imaging LLC At , Downers Grove $19 an hour
Customer service/call center/patient scheduling experience
Experience working on computers, using Excel, and other Microsoft Office applications
Manage incoming customer service & patient scheduling phone calls & other customer requests
Other duties as determined by managers
Job training, professional development, & continued education
Must have a quiet work environment with high speed internet
Medical Call Center Representative
By Compunnel Inc. At Lake Forest, IL, United States
• Excellent verbal and written communication skills
• Ability to learn remotely via WebEx and work remotely
• Ability to manage tasks in a high- pressure environment using multiple tools and monitor screens
Be available on a toll-free phone line to respond to customer phone inquiries, while working emails in between calls.
Provide a solution for all customers utilizing only approved resources and tools.
Maintain pleasant & professional tone on all written and phone communications.
Call Center Representative (On-Site)
By Great Lakes Credit Union At North Chicago, IL, United States
Be able to deescalate calls and ensure member feedback is shared with management.
Minimum of two years of customer service work experience required. Call center work experience is a plus, but not required.
Ability to navigate multiple automated systems to research situations, locate information and perform data entry with Microsoft Word, Excel, and Outlook.
Ability to multitask, maintain a high level of concentration, and perform responsibilities with accuracy and in a timely manner.
To view our GREAT Benefits Please Reach out to a Member of the HR Team
Answer and handle calls regarding account inquiries, shares, loans, digital questions and transactions.
Call Center Representative Jobs
By Northern Trust Asset Servicing At Chicago, IL, United States
Expected to be in compliance with risk management.
Analytical and organizational skills are required to research and resolve inquiries and manage conflicting priorities and workflow.
Handle participant requests including electronic fund transfers, monthly benefits, rollovers, loans and tax forms
Client and/or call center experience
Client servicing usually acquired through training programs or experience is required to support products for the participants.
Communication skills are required to respond to daily requests for information from plan documents.
Call Center Representative Jobs
By KPH HEALTHCARE SERVICES, INC At Hoffman Estates, IL, United States
One year of intake experience and/or training; or equivalent combination of education and experience in the home health care field.
Preferred 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service.
Any and all additional eligibility requirements based on the specific positi
Exceptional phone and listening skills.
Exceptional written and verbal communication skills
Preferred PC skills including Microsoft Office
Call Center Representative Jobs
By Progressive Insurance At Dakota, IL, United States
Work From Home Office Requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Bdc Representative/ Call Center Agent/ Part Time
By Hendrick Buick GMC Cadillac (Cary) At , Cary, 27511, Nc $17 - $18 an hour
Log all customer comments into Dealership Management System
Forward any customer concerns to the correct department Manager and follow-up.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Previous customer service and/or business development experience. Ability to deliver superior customer satisfaction.
personnel. Strong interpersonal and skills.
Inbound Call Center Representative/Patient Access Representative I
By NorthShore University HealthSystem At , Skokie, 60077, Il
Remote: Option for remote work after 6 to 9 months upon completion of a successful training period
One year of customer service experience (required)
Inbound call center experience (required)
Eager to accept educational opportunities as shared through workflow or process changes
Position: Inbound Call Center Representative/Patient Access Representative I
Full Time/Part Time: [Full Time]
Call Center Representative - Remote / Office
By MedaTrax, inc. At Chicago, IL, United States
Frequently attend educational seminars to improve knowledge and performance level
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Follow communication “scripts” when handling different topics
Benefits Call Center Representative
By Conduent At , Cary, 27511, Nc From $17 an hour
Experience working with healthcare and employer benefits is highly preferred
Conduent offers opportunities for advancement with an outstanding benefits package
Previous customer service and or call center experience
Experience with typing and keyboarding
Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
Excellent benefits and team atmosphere
Call Center Representative Jobs
By Leaf Home At , Naperville, 60540, Il $18 an hour
Document and update customer interaction within customer relationship management (CRM) system
No Experience Necessary – desire to win every day is required!
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Excellent verbal and written communication skills are required for communicating with internal and external parties
No Cold Calling –All leads the customer has asked US to contact THEM!
Meals – No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Healthcare Call Center Representative
By LaSalle Network At Naperville, IL, United States
1-3 years of experience in healthcare administration
1 year of high-volume call center experience preferred
Excellent verbal and written communication skills
Handle high volume of inbound phone calls from patients
Screen patients, handle sensitive medical information
Perform medical necessity checks and secure patients financial accounts

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved