Call Center Representative - Remote

In an effort to best protect all of our employee and staff during this time, our full-time and part-time opportunities are now work-from-home. Virtual training classes begin soon so don’t miss your chance to say YES to a career with Aspen Dental and make an impact in people’s lives. You’ll play a key role in helping offices streamline and consolidate practice efficiency, making it easier for dentists to focus on providing quality patient care. You’ll be part of an organization that offers career development and pathing so that you can better your quality of life while helping patient’s do the same.

• Various duties as assigned by the Call Center Leadership team
• Schedule new patient appointments
• Respond to high volume inbound calls while compassionately handling questions/concerns
• Use trained sales techniques to reach company goals of appointments set and customer satisfaction

Minimum Education and Experience:

• Desire to exceed customer service expectations
• Access to high speed internet
• Must have Cable/Fiber connect internet (no WiFi/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload
• Ability to manage high call volume
• Previous call center experience a plus
• Experience working in a fast paced, customer driven environment
• Bilingual in English and Spanish a plus
• High School Diploma or equivalent required

$14.50 + monthly bonus earning potential

With more than 900 offices across 42 states, Aspen Dental continues to expand and grow every week in order to help millions of patients get the care they need, today.

In order to accommodate patient demand and organizational growth, Aspen Dental Management, Inc. (ADMI), the dental support organization that provides business support to every Aspen Dental office, is looking for enthusiastic, dedicated and driven individuals who want to join a thriving organization, right from their own home.