Healthcare Call Center Representative

Our client is one of the largest and most respected healthcare systems in the country. They have hundreds of locations in the Chicagoland area, have over 7,000 employees and have received numerous awards for the quality of care they provide for their patients. Due to their expansive growth, they have an immediate need for talented Healthcare Call Center Representatives.
The Healthcare Call Center Representative will be responsible for providing a first-class experience from patients that call the facility with inquiries, appointments, or consultations. Additional tasks include assisting patients with promptness, accuracy, and an overall personal touch.
Healthcare Call Center Representative Responsibilities

• Screen patients, handle sensitive medical information
• Update patient demographics and insurance information
• Adhere to HIPAA
• Perform medical necessity checks and secure patients financial accounts
• Handle high volume of inbound phone calls from patients

Healthcare Call Center Representative Requirements

• Excellent verbal and written communication skills
• 1 year of high-volume call center experience preferred
• GED or high school diploma required; college degree preferred
• 1-3 years of experience in healthcare administration

If you are qualified and interested in this Healthcare Call Center Representative position, please apply today!
Thank you,
Madison Jones
Sr. Project Manager, Healthcare Revenue Cycle
LaSalle Network
Keywords and Related Terms : patient service , patient access , insurance verification , insurance verifier , patient registrar , registrar , medical records , data entry , call center
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.