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Call Center Representative Jobs

Call Center Representative Jobs
By Progressive Insurance At North Carolina, United States
Work From Home Office Requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Call Center Representative Jobs
By Lithia Motors, Inc. At , Van Nuys, 91401, Ca Up to $24.25 an hour
We offer best in class industry benefits:
We have competitive benefits that include Medical, Dental, Vision, 401(k) & much more!
Previous call center and/or customer service experience 1 year required!
Excellent verbal and written communication skills
You can earn up to $24.25 per hour (base salary + performance bonuses + weekly/monthly spiffs)
Full-Time- Shifts we are looking for would be 8:00am – 5:00pm & 8:30am – 5:30pm
Inbound Call Center Representative
By Green Star Exteriors, LLC At Holmes, PA, United States
Must have excellent communication/phone skills and the ability to multi-task
A highly organized individual with a positive, upbeat attitude and an exceptional work ethic
Paid Vacation and Sick Time
Hours - M-F 9-4 or 12-7/Rotating Saturdays 10-3
Inbound Call Center Representative
By Philips At , Malvern, 19355, Pa
You have a High School Diploma or General Education Development (GED)
You’ve acquired 1+ years of experience in customer service and/or product support or 2+ years of face-to-face customer service experience.
Read more about our employee benefits.
You will train for 5 weeks, Monday-Friday 9:00am-5:30pm ET with an Educator in a structured environment.
After training you will begin 12-week ramp up period and work Tuesday-Saturday between the hours 12:00pm-10:30pm ET
Learn more about our business.
Call Center Representative Jobs
By Children's National Hospital At , Silver Spring, 20904, Md
Anticipate customer service needs to "prevent fires."
Collect and verify demographic, PCP/referring physician and insurance information.
Make recommendations for internal process improvements.
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Patient Services Representative (Call Center)
By Mount Sinai At , Huntington, 11743, Ny $20.00 - $20.60 an hour
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
May acquire insurance pre-authorization/referrals from managed care plans for all required services, admissions, procedures, diagnostic tests and medications.
Notifies Administrator, Director of Revenue Cycle, Practice Manager or Supervisor of any particular insurance issues or updates.
Demonstrates the ability to meet quality assurance requirements and other qualitative / quantitative key performance metrics.
Provides clerical and administrative support to physicians and is a liaison between departments.
Helps direct patients to appropriate setting and facilitates patient flow.
Call Center Representative Jobs
By Dakota Eye Institute Pc At , Remote
Knowledge, Skills, and Abilities Required
Two years minimum experience in customer service
Two years minimum experience working in a medical setting
Excellent verbal and written communication skills
Ability to manage multiple tasks simultaneously
Data Entry and Chart Administration
Call Center Sales Representative - Entry Level
By DialAmerica At , North Charleston, 29406, Sc
Goal setting and time management
Confidence and relevant work experience
Identifying and resolving customer issues using problem-solving skills
Continually maintaining a working knowledge of our clients' products, services and promotions
Working knowledge of Windows-based software
Previous sales experience, a plus
Outbound Call Center Representative
By ASK Consulting At , Johnston, Ia
Expiry Date: 11 June 2023
Ability to memorize, recall, or research answers quickly
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team targets, goals, and quotas
Record, organize and file customer interactions and profile/account changes
Hours per Week: 40 hours
Call Center Representative/Call Agent - Ft/Variable (10Hrs)
By MemorialCare Health Services At , Fountain Valley, Ca $20.00 - $28.34 an hour
Knowledge of managed care and the business segments.
Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues.
Prioritize service and customer experience within each interaction.
Ensure unforgettable guest experiences through unmatched service.
Demonstrates effective communication, interpersonal, written and verbal skills.
Must possess problem resolution and follow through skills.
Call Center Representative/Call Agent - Pd/Weekends (8Hrs)
By MemorialCare Health Services At , Fountain Valley, Ca $20.00 - $28.34 an hour
Knowledge of managed care and the business segments.
Deliver the Simply Better MemorialCare Experience in every interaction with Patients, Families, Providers and Colleagues.
Prioritize service and customer experience within each interaction.
Ensure unforgettable guest experiences through unmatched service.
Demonstrates effective communication, interpersonal, written and verbal skills.
Must possess problem resolution and follow through skills.
Services Support Representative (Call Center)
By Dollar Bank At , Pittsburgh, 15222, Pa
Excellent organizational and time management skills.
Keep management informed of customer issues/struggles within these channels to help drive traffic and increase conversion.
At least one year of customer service experience required, preferably supporting online channels.
Strong customer service orientation and experience.
Excellent verbal and written communication skills.
Excellent computer, internet, smartphone—including usage of apps—and technical skills required.
Call Center Representative Jobs
By UChicago Medicine AdventHealth Great Lakes At , Hinsdale, Il
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
Maintain knowledge of CxC and AdventHealth offerings to provide exceptional services
Demonstrate through behavior AdventHealth's mission, vision, values and service standards as outlined in the organization's Whole Care Experience training
Maintain competence and use critical thinking skills to promptly resolve consumer inquiries within assigned functional area(s)
Create delightful customer experience by setting proper expectations and consistently following through with end- users
High School Grad or Equiv and 1+ years’ experience
Call Center Paging Representative - Hybrid Remote
By UW Health At , Madison, 53705, Wi $19.42 - $26.29 an hour
UW Hospital and Clinics benefits
Compassion, empathy, and understanding when greeting callers who can at times be distressed.
The ability to ask questions and to interpret and analyze a caller’s situation and direct them appropriately.
A passion to go “above and beyond” in assisting callers with their needs.
The ability to think critically and act swiftly when managing the emergency line.
The aptitude to navigate numerous on-call schedules in order to facilitate urgent medical communication between physicians and patients needing care/medical advice.
Call Center Representative Jobs
By Bain Dental Group At , Bowdon, 30108, Ga
Performs other related duties as assigned by management.
High school diploma or one to three months related experience or training, or equivalent combination of education and experience.
Manages all inbound and outbound patient calls in a timely manner.
Recognizes opportunities to upsell our products and services. (I.e. appointments, promotions, services we offer)
Computer skills required: Internet Software Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint)
o Previous experience in a customer service support role.
Virtual Call Center Representative
By TSD Global At , , Al
Advancement opportunities into virtual leadership, training, quality and workforce management roles
Prior work from home call center experience a plus!
Private and secure work space at home free from background noise or distractions
Excellent Communication skills both oral and written
Work From Home (AL, IN, TX, TN, NC, SC, WV, WY, UT, ID, IA, LA, MS, OH)
Virtual Call Center Representative - Work From Home
Call Center Representative (Agent Support) San Juan, Puerto Rico
By UnitedHealth Group At , San Juan, 00917, Pr
Provide a distinctive Sales Agent and Member support experience by providing high quality service and offering applicable sales solutions
Proactively deepen Agent engagement with self-service tools by offering tips, updates, and best practices
Agent On-boarding and Certification process
1+ years of call center experience
Intermediate to advanced PC navigation and Microsoft Office experience (Microsoft Office - Outlook, Excel, PowerPoint, Word)
Experience working in a call center
Member Services Agent (Call Center Representative)
By Southern Scripts At , Owings Mills, 21117, Md
Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Member Services Agent. This is a remote position.
Our benefits package is designed to keep our employees happy and healthy – physically, mentally and financially.
Keep detailed records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Follow-up to ensure that appropriate changes were made to resolve customers' problems.
Call Center Representative - Jobs
By Children's National Hospital At , Washington, 20010, Dc
Anticipate customer service needs to "prevent fires."
Collect and verify demographic, PCP/referring physician and insurance information.
Make recommendations for internal process improvements.
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Call Center Representative Jobs
By Super Team Services At , Corinth, 76210, Tx $15 - $20 an hour
Data entry for agents and client information
Exceptional written, verbal, phone, interpersonal and organizational skills.
Working knowledge of MS office, PDF, and other relevant software
Previous work experience operating phone calls
Be committed to providing the client with a “Super” experience.
To provide Opportunity and Super Experiences for our Team, Clients, Agents, and all we serve.

Are you looking for a job that offers great pay, flexible hours, and the chance to help people? Look no further! We are looking for a friendly, outgoing Call Center Representative to join our team. Come join us and make a difference!

A Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to be knowledgeable about the company’s products and services, and be able to answer customer questions and resolve customer issues.

What is Call Center Representative Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Problem-solving and troubleshooting skills
• Patience and empathy
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services

What is Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a call center

What is Call Center Representative Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Update customer information in the customer service database
• Follow up with customers to ensure their issues have been resolved