Scheduling Representative - Contact & Call Center

About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.
EOE
Position Information:
The Scheduling Representative is the primary contact for scheduling outpatient services provided across assigned practice/specialist line within a call center environment. Responsibilities consist of answering calls from an incoming call queue in order to address all scheduling needs; collect all insurance and referral information and follow standard work processes. The Scheduling representatives customer base consist of patients, physicians and their office staff as well as departmental staff.
Experience Requirements:
1 Year Data Entry Required
Education Required:
High School Diploma or Equivalent Required - And Associate's Degree Preferred
Licensure/Certification Requirements:
Not Applicable
Hours of Work:
8:00a - 4:30p, M-F
Weekend Requirements:
No Weekends
Call Requirements:
none