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Svp Customer Success Jobs

Company

Saas and Enterprise Software Company
Address United States
Employment type FULL_TIME
Salary
Category Restaurants,Software Development,Consumer Services
Expires 2023-09-09
Posted at 8 months ago
Job Description

MUST HAVE SaaS & Direct SMB Client Customer Experience to qualify.

FULLY REMOTE - Occasional Travel to Corporate Office required.


Our client has a new opening for an SVP Customer Success - the Lead executive reporting to the CEO.

This is an Established Technology backed company with newer SaaS offering.

We desire same SaaS industry experience to take us to the next level.


Required:

  • Masters Degree highly preferred
  • Team Management
  • Client Success Strengths
  • C-Suite Advisement
  • SMB Client Experience
  • 5+ years successful Customer Service Leadership in SaaS Company


Drive a customer centric culture at all levels and partners with Sales & Product Marketing


Provides guidance to improve client experience & retention for our high-end clients


Provide Leadership to: Client Success Managers, Website Consultants, 24/7 Service Support, Save Cancellation Team

Send resume for immediate consideration.