Senior Manager, Gtm Compensation & Operations

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

What You'll Do:

We are looking for a Senior Manager, Global Commissions to join our team within Global Sales Operations. As a key team member of a high-visibility organization, the Senior Manager, Global Commissions will provide data analysis, reporting and operational assistance in support of Cloudflare’s Global Sales Compensation Program. Working closely with the existing Sales Compensation team and partnering with Sales Finance, the Sales Compensation Analyst will play an active role in compensation plan administration, including data management within the Anaplan ICM platform, compensation plan distribution, commissions calculations and auditing, performance reporting, and data validation.

This position also offers tremendous growth opportunity, with the successful candidate eventually playing a much larger role in Incentive Compensation Management (ICM) platform administration, process development/refinement, and the ongoing operational execution of Cloudflare’s Sales Compensation Program.

Responsibilities:

• Hire, enable & develop a world-class, high-output team, leading with empathy and employing a customer-focused approach
• Partner with the Sales Compensation Design Team to ensure feasibility and timely implementation of compensation plan changes and special programs
• Lead and drive Cloudflare’s Incentive Compensation Management (ICM) Tool strategy, configuration and enhancement
• New Incentive Compensation Management Tool
• Scale consistent practices, documentation and desktop procedures for all commissions processes
• Drive alignment amongst cross-functional stakeholders and project manage timely assignment of commissions calculation inputs
• Expansion of Commissions Control & Analytical Infrastructure
• Lead the execution and implementation of our company roadmap for Sales Performance Analytics
• Own regular reporting of sales performance analytics for the Cloudflare Sales Team, surfacing key findings and expanding systematic visibility for senior management
• Annual Compensation Plan & Special Programs
• Own accuracy and timely distribution of commission payments and statements for the Cloudflare Sales Team
• Act as the implementation lead for key, high visibility projects:

About You:

• Operations: You seek out efficiency, leveraging tools, automation or other means to scale process and deliver more accurate results
• You are a data-driven, truth seeker: analytics and data are your currency for facilitating informed decision making.
• Versatility: Ability to multitask and thrive in a fast-paced, high-growth environment, zooming in with good attention to detail while still keeping the big picture in mind
• Firm grasp of the commission administrative process flow, including plan document distribution; transaction crediting; incentive calculations; payment file preparation; and issue resolution.
• 6+ years of management experience, building and retaining high-output teams
• Highly proficient in Excel / GoogleSheets, system-based analytical tools
• Project Management: Results-oriented, self-starter, organized, team-focused, and a strong work ethic, leveraging relationships to ensure deadlines are met
• Minimum 10 years of either FP&A, Consulting, Investment Banking, Sales Operations, Sales Compensation or Commissions experience. Experience in a growth technology company is a plus.
• Communication: Clear, concise communicator; ability to synthesize complex data or business problems into actionable information to drive results
• Proven track record of building strong relationships and influencing senior leadership. You are comfortable interfacing with senior leaders, and understand the rigor and caliber of deliverables required to work with them.

Compensation

Compensation may be adjusted depending on work location.

• For New York City-based and California (excluding Bay Area): Estimated annual salary of $ 232,000 - $ 284,000 .
• For Colorado-based hires and Washington hires : Estimated annual salary of $ 177,000 - $217,000.
• For Bay Area-based hires: Estimated annual salary of $ 245,000 - $ 299,000 .

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Fertility & Family Forming Benefits
• Global Travel Medical Insurance
• On-demand mental health support and Employee Assistance Program
• Commuter Spending Accounts
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Medical/Rx Insurance

Financial Benefits

• Employee Stock Participation Plan
• Life & Accident Insurance
• Short and Long Term Disability Insurance
• 401(k) Retirement Savings Plan

Time Off

• Leave programs, including parental, pregnancy health, medical, and bereavement leave
• Flexible paid time off covering vacation and sick leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership : Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.