Senior Learning & Enablement Associate

Company Description
Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

The Senior Learning & Enablement Associate is responsible for the creation and execution of eLearning and other training offerings for corporate partners and our physician practice community. This role is responsible for the full execution of training projects from start to finish for both synchronous and asynchronous forms of learning. Additionally, this role will have frequent interaction with the Learning Management System (LMS) from an administrative perspective.
Primary Job Duties
Instructional Design

• Conduct Learning Needs Analysis to identify gaps, business needs and priorities
• Stay abreast with technology trends and evolving expectations of learners
• Develop interactive, engaging, scalable and effective eLearning using appropriate tools and sound instructional design methodologies (e.g. Adult Learning principles)
• Collaborate, educate and partner with Subject Matter Experts on Learning & Enablement team’s processes around full life cycle of training requests
• Evaluate training offerings using metrics driven methods
• Serve as a consultant in learning solutions for different internal & external audiences where applicable
• Troubleshoot eLearning course functionality in the various authoring tools for short and long term use

Learning Management System (LMS)

• Administer reports where applicable in the LMS
• Experience with content management, such as Content Versioning, Content Reusability, Central Repositories, File Uploading, etc.
• Create and upload courses into the LMS
• Serve as back up for the administration of the Learning Management System
• Perform other duties as assigned
• Seek opportunities to increase internal/external customer satisfaction for the use of the Learning Management Systems

Qualifications

• Experience with Adobe Creative Cloud applications (Illustrator, Photoshop, InDesign, Premiere Pro, After Effects, etc.).
• Cloud-based content storage, organization, and file-sharing expertise (G Suite Preferred)
• Must comply with HIPAA rules and regulations
• Bachelor’s Degree in Instructional Design, Instructional Technology, Educational Technology, or related-field preferred
• Proven experience with e-learning authoring tools (Camtasia, Adobe Captivate, Articulate Storyline, etc.)
• Experience using online webinar software (Google Meet preferred)
• Familiarity with SCORM and HTML
• 3+ years of Learning Management System (LMS), LMS administration, instructional design, and training curriculum development experience
• Microsoft Office Suite experience (PowerPoint, Excel, Word)

Interpersonal Skills & Attributes

• Ability to excel in a constantly changing, dynamic environment
• Exceptional interpersonal, verbal and written communication skills to clearly present both technical and non-technical information effectively to diverse groups of people
• Excellent organization skills; ability to produce quality work, quickly in a fast-paced environment
• Versatile and able to work creatively as part of a team
• Ability to create technical documentation for the purposes of training non-technical users
• Ability to work effectively with many levels of personnel
• Strong analytical, problem solving, and decision-making capabilities

Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Requirements (for Remote Workers)
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.