Senior Consultant, Learning Jobs

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

I. Job Summary

The Senior Learning Consultant works in a corporate setting partnering with senior-level clients to identify, assess and prioritize learning and performance gaps. Utilizes a Design Thinking approach to co-create large-scale, complex learning solutions related to strategic business initiatives focused on accelerating business performance and delivering measurable results. Provides counsel and advice on organizational alignment to learning solutions for effective execution of business strategies. Reports learning progress, effectiveness, and results to senior-level management and key stakeholders.

II. Essential Duties And Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Becomes familiar with client's business including but not limited to client's business goals, strategy, products, services, key customers, competitive landscape, organizational makeup/culture, key processes, standards, and systems, business performance, key success factors, issues and obstacles.

Identifies and prioritizes the client's training priorities in alignment with their business strategy. Performs needs assessments and training effective analysis.

Develops a holistic view of performance problems, identifies root causes, and suggests training-based solutions and learning approach. Collaborates with internal clients and stakeholders to identify and prioritize training needs.

Consults with organizational senior leaders and work groups to develop learning strategies to improve organizational performance. Designs curriculums, programs, or learning solutions. Designs and develops training materials including storyboards, participant and facilitator guides, PowerPoint decks, and job aids.

Manages multiple projects. Performs advanced project management tasks including preparation of the Statement of Work, project plan and schedules, risk assessment, team resource allocation, team communication plans. Implements the deployment of large training initiatives. Prepares and executes a change management plan that may include a communication, stakeholder management and/or measurement/evaluation plan.

Conducts post-training analysis to determine the effectiveness of the learning design. Develops and conducts follow-up assessments to determine the effectiveness and ROI of training programs. Generates training reports for key stakeholders. Analyzes training related metrics and develops insights that highlight impact and adoption of training programs and its correlation to business outcomes.

Develops working relationships with internal clients, field users and subject matter experts. Leads and facilitates team planning activities as part of the development and implementation process of training related strategic initiatives. Conducts train-the-trainer (T3) for new course materials. Communicates regularly with internal client to manage the rollout of training programs and gather feedback on program effectiveness.

III. Supervisory Responsibilities

Provides support and coaching to team members, including review of all deliverables prior to client review. Mentors, leads, coaches, and directs the works of others.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

• Education and Experience Education: Bachelor's Degree (accredited) in Adult Education, Instructional Design, Organizational Development, Human Resources, Industrial/Organizational Psychology, or similar area of study, or in lieu of, High School Diploma or GED (accredited) and four (4) years of relevant work experience.

Experience: Seven (7) years of prior work experience including experience managing a high-performance work team (in addition to education requirement).

• Certificates, Licenses, Registrations or Other Requirements None required.

• Other Knowledge, Skills or Abilities Required Building and managing systematic change programs. Planning and implementing programs to enhance productivity and quality of work. Knowledge and demonstrated understanding of design thinking approach in learning and development Experience in assessing, delivering, and measuring organizational effectiveness and training and development programs. Demonstrated experience in partnering with business/organizational leaders to translate business objectives into effective learning sessions and development programs. Strong consultant approach to client relationships.

V. Work Environment

• Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
Required to exert physical effort in handling objects less than 30 pounds part of the work day;
Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
Normal setting for this job is working remotely.
Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity you have been looking for, please click “Apply.”
Organization
What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.
We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.