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Cloud Enablement Manager Jobs
Company | Kroger |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-06-03 |
Posted at | 1 year ago |
Position Summary
Manage a team of infrastructure engineers who are wholly responsible for the overall systems infrastructure, including engineering, implementation and integration, and technical services and support. Ensure the proper execution of designs and implementations/installs. Maintain and administer infrastructure systems, including hardware, software and various configurations. Direct and manage the design, development and support of multiple teams and/or their supporting processes to meet customer expectations. Provide strategic direction and function as a liaison across the Technology organization and business partners. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions
- Monitor systems performance and resolution of production incidents, which may require 24 hr/7 days a week coverage
- Drive continuous organizational improvements
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
- Partner with Technology management teams to evaluate requirements and determine the best technical solution for initiatives
- Administer all facets of personnel administration including hiring, performance management, resource allocation and associate development
- Ensure SLA's are defined and monitored to ensure agreements are met
- Administer all facets of budgeting, including the development and ongoing management of annual budgets, capital and expense, plan/forecast future budgets
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Ensure team(s) adhere to all Technology standards and procedures, including regulatory compliance
- Manage multiple business initiatives of medium to high complexity (complexity defined by size, technology used, and financial complexity)
- Oversee strategic alignment of system specifications, personnel requirements, and project schedules of Technology services
- Maintain regular communications to team members regarding The Kroger Co. and Technology
Minimum Position Qualifications
- Proven track record of delivering objectives on time and within budget
- 5+ years of direct technical experience in related disciplines
- Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization
- 5+ years of information technology experience performing a variety of progressively responsible technical, analytical, supervisory and managerial tasks
- Strong negotiating skills and may require experience in contract management
- Working knowledge of IT Service Management practices
- Solid administrative and project management skills
- Thorough knowledge and understanding of systems, procedures, and technology/project life cycles
Desired Previous Experience/Education
- Bachelor's Degree in IT or related equivalent work experience in an Information Technology position
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