Senior Director, Hr Operations

Job Summary

The Sr Director of HR Special Ops will be a change leader who thrives on transformation and continuous improvement and development of innovative solutions to delight our employees which are aligned with our strategic priorities. As a member of the HR Ops Leadership Team, this individual will play an integral part in the design, build and launch of the overall HR operating model and service delivery offering globally. Initially this will be a design, build and launch role with foundational activities taking priority such as building a demand management governance structure for all HRIS activities in Workday on IT SNOW, leading a project to address current state issues on the Workday platform, which are precursors to Op Model and HR Service Center, and enabling executive and operational dashboards within Workday for key stakeholders such as the CHRO, HRLT and the TA organization. This person report into the VP of Global HR Operations.

• PROJECT:  Build demand management governance for HRIS team in order to manage and oversee work, progress, workload management, and priorities of demand items within workday.
• Operate with a mindset of tireless continuous improvement and unwavering expectations of operational excellence.
• Lead a team of process and technology SME’s toward the Re-charter project Phoenix, addressing major pain points within Workday, working with HRIS, HRLT members, key stakeholders in order to accelerate the successful completion of resolution of major issues with the biggest impact to end users.
• Key member of a team to design, build and launch the HR Operating Model inclusive of a three-tiered Global HR Service Center.
• Participate in the creation and execution of a multi-year roadmap for the HR Technology portfolio.
• Identify solutions to issues within technology and process across HR to enable COE and HRBP activity to be faster, easier, more efficient and to delight our employees.
• Contribute to the negotiation of the HCM contract with SME knowledge.

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QUALIFICATIONS (Education/Training, Experience and Certifications)

• Story Telling using Data.
• Development of team members
• Collaboration
• Use of Data to identify problems and drive to solutions required.
• Leadership of teams
• Six Sigma, or demonstrated problem solving using data
• Presentation and Communication to Executives
• Workday demonstrated expertise required and ServiceNow experience preferred
• Bachelor's Degree required, Masters or MBS preferre or equivalent business experience.

KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)

• Global HR Ops/Tech/ TA Ops experience in a global Ops team
• Experience in managing a multinational team a plus.
• Experience with designing/redesign within Workday
• Service Now experience a plus – especially using it to help manage Workday activities.
• HR SME experience in at least one area of HR
• Workday expertise is a must, expertise as a consumer, admin, problem solver, team member, leader, and trainer of other HR or business leaders. 
• Leading transformational change initiatives.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

EEO Statement:
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.


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