Remote - Director Of Outbound Sales Excellence

About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
One Medical for Business (OM4B) partners with employers to offer their employees convenient access to primary care - through unlimited on-demand virtual care, remote primary care, and in-person visits in 28 markets. Our advanced primary care model promotes wellness and prevention with integrated chronic, behavioral, pediatric, and acute care support. Prestigious employers such as Google, NASDAQ, PwC, Airbnb, and Pinterest consider us core to their benefits strategy.
One Medical is looking for a leader to help us develop and strengthen our capabilities in both enterprise marketing and outbound sales. The Director of Outbound Sales Excellence will manage our highly impactful SDR team, bringing proven selling methods and a perspective on how the entire sales organization can get the most out of their market-facing activities. You should be comfortable writing content, reviewing and updating process flows and calls, giving one on one feedback with team members, managing sales metrics, and handling escalated prospect calls - all with the goal of creating new sales pipeline opportunities and enhancing overall sales efficiencies for OM4B - at an exciting time for One Medical.
What You'll Likely Work On

• Coordinate with Marketing and in-market sales teams to optimize campaigns, events, and thought leadership material to generate more sales opportunities
• Team with the Regional VPs to create market focused selling activity and programs around One Medical clinic expansions, events, announcements and special promotions.
• Lead strategic projects with pan-Amazon colleagues to generate greater awareness of OM4B and create efficient cross-sell mechanisms between Amazon businesses and OM4B
• Own a set of sales activity and performance metrics relating to the SDR Group and commit to improvement levels based on all the above
• Manage, advocate for, and expand the Sales Development function, which supports our regional and national sales teams
• Design and operate a lead tracking process in partnership with Commercial Operations for the full spectrum of contacts inclusive of inbounds and event attendees.
• Develop best practices for outbound message content, frequency, and follow up across the full sales function, including the small business team.

What You'll Need

• Direct experience driving best practices across an entire sales function
• Track record of coaching your direct team members to hit targets
• 2+ years of employee benefits or healthcare experience
• Prior experience being in a SDR/BDR or Sales Consultant role
• Strong reporting skills and prior work with CRM and other automated sales tools
• Minimum 7 years of sales and/or and external facing growth/commercial role
• At least 3 years as a leader of a sales team or SDR/BDR sales function

Benefits Designed To Aid Your Health And Wellness
Taking care of you today

• PTO cash outs - Option to cash out up to 40 accrued hours per year
• Competitive Medical, Dental and Vision plans
• Pre-Tax commuter benefits
• Paid sabbatical after 5 and 10 years
• Free One Medical memberships for yourself, your friends and family
• Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues

Protecting your future for you and your family

• Company paid maternity and paternity leave
• 401K match
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
• Credit towards emergency childcare
• Opportunity to participate in company equity programs

This is a full time position based in any of One Medical's markets, with the option of remote work and limited travel up to 10%.
One Medical is committed to fair and equitable compensation practices:
The base salary range for this role is $129,600 to $219,000. However, actual compensation packages are based on several factors that are unique to each candidate. These factors include, but are not limited to, job related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.
The total compensation package for certain roles may also include additional components such as a sign-on bonus, annual performance bonus, equity grants in the form of RSUs, medical and other benefits and/or other applicable incentive compensation plans. For more information, please visit https://www.onemedical.com/careers/.
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster (English/Spanish) and Right to Work Poster (English/Spanish) for additional information.