Sales Development Representative, Outbound Sales (Mid Market)

About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About The Role
We are looking for a quick-thinking, vibrant, and naturally curious individual to join our Outbound Team as a Sales Development Representative in North America. In this role, you will generate new sales opportunities and add qualified leads to the sales funnel.
As a SDR you are responsible for prospecting including cold outreach via phone, email and text, following up, and passing on qualified leads to Account Executives who will convert them into new customers. You will also be responsible for keeping up-to-date with new commerce trends and developing an understanding of our product offerings to help more merchants grow on Shopify.
At Shopify, there is a unique opportunity for high-impact sales professionals to build a career with a company that will continually provide opportunities for growth. You will be the merchant’s dedicated point of contact during the qualification period and your work will make a direct impact on our goals to make commerce better for everyone.
Qualifications

• An understanding of customer needs and to meet those individual needs with proper introductions to our Shopify AEs
• Build key relationships and collaborate with Shopify AEs on their respective territory accounts through account research, strategy, and outreach
• Ability to multitask, prioritize, and manage time effectively
• High professionalism, are self-motivated, driven and a positive individual
• Nice to have: CRM, Salesforce, Salesloft, ZoomInfo, LinkedIn Sales Navigator.
• Demonstrate excellent written and verbal communication skills
• Ability to thrive in a fast-paced environment and adapt to change on a regular basis
• Strong process improvement skills to help develop the role as things change with the business
• Strong interpersonal skills and the ability to navigate a fully remote business
• Ability to clearly and effectively communicate Shopify’s value proposition and handle objections

Skills Requirements:

• Outbound prospecting experience and the proven ability to generate new business pipeline through cold calling, emailing, and Linkedin interactions, on a monthly or quarterly basis
• Generate leads and conduct pre-qualified calls with prospective merchants
• Qualify opportunities for Shopify AEs
• Create a positive and valuable first impression to merchants by providing an unrivaled merchant experience
• Maintain active engagement with new and existing leads through CRM, Salesforce, and Salesloft
• Liaising with your peers across the world in other markets to refine processes and consistently evolve the scope of the role
• Contribute to building culture and upholding Shopify values