Payroll Representative Jobs

Job Summary/Basic Function:

While ensuring a high level of customer service and satisfaction, the Payroll Representative role will have responsibility for working with the Lead Payroll Analyst to ensuring all payrolls required. Shared Service are processed, audited and delivered to employees on a timely and accurate basis. Responsibilities will also include compliance, analysis, and reconciliation of payroll. Currently, we are using Workday for US Payroll Processing and Time and Attendance and ADP WorkforceNow and Teams for Canada Payrolls

Education:

Additional Job Details: Basic Qualifications – Scope: • Individual Contributor, no direct reports • Reports to Payroll Manager Education & Experience: • Bachelor’s degree in related field, or equivalent education and experience. • Minimum 2 years' experience supporting time and payroll systems in a large corporate environment • Working knowledge of U.S. and Canada wage & hour, garnishments & payroll taxes rules at the federal and state/provincial and local levels • 1 year experience with Workday HCM/Payroll/Time Tracking or ADP WorkforceNow preferred • PayrollOrg Certification a plus (FPC certification). Competencies: • Demonstrate good judgment and discretion in handling confidential information. • Ability to analyze payroll situations and make recommendations • Excellent problem-solving skills • Detail oriented and strong organization skills. • Proficiency with MS Office applications, payroll software. • Self-starter with the ability to work with minimal supervision in a team environment. • Ability to work with individuals at all levels within and outside the company. • Good time management skills to meet continuous critical deadlines. Communications: • Exceptional oral and written communication skills and above average administrative skills. Other

Additional

KEY ACCOUNTABILITIES: 80% - Payroll Processing

• Perform data entry for Canada Payrolls into ADP WorkforceNow and ADP teams and US payrolls in Workday as required.

• Run, and review audit reports to ensure accuracy of payroll data.

• Perform testing support of payroll system patches and upgrades.

• Assist Sr Payroll Manager, Payroll Manager and Lead Payroll Analyst with research and compliance of U.S. regulations pertaining to labor and tax laws affecting employee paychecks as well as Canada

• Document and update departmental policies and procedures as needed.

• Perform various audits and review schedules of employee data.

• Payroll processing and Time and Attendance for multiple pay groups in Workday Payroll for U.S. multi-state hourly and salaried employees and Canada Payrolls

• Work with third party vendors to ensure payrolls are accurately completed per payroll schedules for Panasonic employees in the US.

• Coordinate closely with Payroll Accounting teams.

20% - Communications and Customer Support

• Serve as Tier 2 Payroll support within HR Service model, addressing and resolving employee issues/questions related to pay while ensuring a high level of customer service and satisfaction.

• Meet service level agreements (SLAs) to ensure we are providing a high level of customer service while maintaining and building strong relationships.