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Customer Service Representative Jobs

Company

Tesla
Address , Eden Prairie
Employment type FULL_TIME
Salary
Expires 2023-10-11
Posted at 8 months ago
Job Description
What to Expect
The Tesla Body Repair Program is seeking a Collision Repair Customer Support Specialist to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Body Shop in all aspects of its Authorized Collision Program.

What You’ll Do
  • Repair review and delivery
  • Vehicle status updates
  • Vehicle arrival preparation
  • Customer communication and expectation
  • WARP and CCC administration arrival
  • Material and supplies reordering
  • Liaison between Customer Claim Specialists and the Body Shop
  • Work scheduling maintenance
  • Rental coordination and hand off
What You’ll Bring
  • Excellent written and verbal communication skills as well as the ability to follow instructions.
  • Must be at least 18 years of age
  • Microsoft Office experience preferred.
  • Certificate from Vocational School in Collision Repair preferred.
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public.
  • Ability to work independently in limited supervision environments.
  • Must be comfortable working in a collision shop environment
  • Must be willing to train others