Senior Legal Customer Service Representative

Position :Customer Service Rep I

Location :Monsey NY 10952- 100% remote

Duration :8/1/23-3/4/24-could extend or convert (7 Months Contract)

Payrate : $18/hr

Note :could work up to 5 hours of OT during peak times,use own laptop

We are seeking a highly motivated, highly organized applicant with a strong work ethic and a high degree of problem solving skills. This position includes drafting state documents, communicating with customers via phone and email,

managing state-wide projects as they present themselves, and a very professional attitude. As well as building and updating customer orders and records, researching jurisdictional requirements and a calling the state when necessary.

Handles daily incoming orders from various distribution lists regarding state filings,including, but not limited to annual reports, dissolutions, amendments, change of agent, multi-state projects, etc.

• Handles daily phone calls received via the compliance phone queue.

• Handles making daily calls to various state offices relating to necessary filings

• Handles daily Online Orders coming from our external EntityCompli system.

• Handles answering and transferring daily phones calls to the correct departments

Education: College Degree or equivalent work experience

Experience: 1-3 years corporate office experience. Preferably in the legal services industry or equivalent.

Other Knowledge, Skills, Abilities or Certifications:

MS Office Suite

Customer Service

Excellent Organization Skills

Project Management

Problem Solving