Office And Amazon Manager

This opportunity is Full-time or Part-time in-office for candidates residing in Southern California.

About U.S. Sleep Products:

Keeping comfort a priority for customers with the finest bedding at affordable prices. Our team constructs premium, sleep systems with advanced technology to provide the consumer with superior comfort, durability, and support at value levels not found elsewhere.

At U.S. Sleep Products TM we believe that everyone should enjoy a healthful, restful night’s sleep. Our mission is to offer a true benefit at an affordable price, to ensure customers have healthy nights' sleep and increase their comfort. This is the philosophy behind U.S. Sleep Products.

Our product line adapts to the way the client sleeps and is made with multiple layers of proprietary Visco Elastic Memory Foam MRX3. MRX3 is an exclusive formula of high-density memory foam which is Temperature Balanced to match home environments and is highly durable. This premium Viscoelastic foam is flexible providing surface comfort and pressure distribution with the ability to conform to any body shape.

Daily and Monthly Responsibilities

●Answering telephone calls and emails from customers and clients

●Reporting office progress to the CEO and working with the company owner to improve office operations and procedures

●Own daily orders that come in via Amazon, Wayfair, Walmart, and eBay

●Daily account monitoring: Making sure all listings are active, checking the seller

performance metrics, checking and receiving Seller Performance notifications, checking quality issue alerts, and image compliance

●Serve as a key contact for all Amazon-related activity and lead daily operations of the Amazon business to maintain profitability, sales growth, and customer satisfaction

●Amazon digital marketing management: plan, and manage the execution of Amazon-sponsored products campaigns and Amazon promotions

●Manage current Amazon listings and optimize listings

●Create and update A+ content: Build attractive and informative A+ pages with content and

images that help consumers better understand the product. This often requires writing or rewriting content from the manufacturer. Also, knowledge of Photoshop is a plus here.

●Manage all eBay, Wayfair, and Walmart listings and orders

●Process the orders for shipping to be prepared for pickup.

●Plan promotions and online campaigns

●Help identify opportunities to optimize listings and consult on how to improve conversion

●FBA forecasting: Analyzing sales and FBA stock, creating FBA shipment, Once an FBA shipment has been received by Amazon, reconcile the quantity.

●Listing optimization: Optimize, clean up, and maintain Amazon listings: Ensure each

listing is searchable, clear, and good-looking. Review and optimize titles, descriptions, and backend keywords, and add more content (pics, video, text) to listings if needed. -This includes making sure bullet points and descriptions are informative, clear, and correct, and ensuring images and video are uploaded and that they look nice. New listing creation: New products, variations of existing products, creating new bundles

●Product ads management: Initial in-depth review of campaigns, creation of new campaigns and/or changing current campaigns, ongoing optimization including bi-weekly changes to keywords, bids, and negative keywords.

●Product review management: Track negative reviews, where possible, contact customers to resolve the issue.

Qualifications

●2 to 3 years of Amazon Vendor Central account management experience.

●Must be proficient in Microsoft Excel.

●Very computer literate.

●Extremely detail-oriented.

●Visual mindset knowing what looks good and what helps products sell.

●Know what consumers like to hear, read and see in order to make a buying decision.

●Need to be able and willing to learn quickly and be honest.

Bonus Skills

●Bachelor’s degree in Digital Marketing, Technology, or a related field

●B2B Retail/Wholesale experience

●Photoshop experience

●3-5 years of experience managing Amazon accounts

●Experience using Jungle Scout