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E-Commerce Manager - Amazon
Company | Olaplex Inc. (Nasdaq: OLPX) |
Address | Los Angeles, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-09-01 |
Posted at | 8 months ago |
OLAPLEX, Inc. (Nasdaq: OLPX) is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.
- Run and analyze relevant reports on Amazon Retail Analytics Premium and present findings and recommendations
- Identify promotional opportunities and/ or strategies in alignment to business goals and objectives
- Oversee processing of purchase orders, Amazon commitment programs and all manual buys
- Utilize best in class practices of established markets to effectively scale new business'
- Flag price updates, out of stocks, product discontinuations and proper replacements
- Responsible for meeting annual and monthly sales goals, including ownership of budgets and trends.
- Business Development
- Support the launch of OLAPLEX across new Amazon global marketplaces
- Promotional Planning & Execution
- Work with AVS, Finance and Demand Planning on yearly, quarterly, and monthly forecasts
- Own promotional planning calendars, communicate estimated orders and reserves while monitoring overall impact to business and budget
- Work closely with warehouse and operational teams to ensure all account guidelines are being met and optimized.
- Use market research and strategic thinking to enhance business launch practices and growth strategies in new markets
- Ensure monthly updates to forecast and reconciliations to financial plans
- Work with Amazon Vendor Services (AVS) contact to ensure full alignment on brand strategy, sales goals, and merchandising plan execution
- Work with brand marketing and digital teams to ensure strategy is being executed and optimized where possible
- Execute Daily Global Account Management
- Collaborate with cross functional teams to help meet and exceed goals
- Reconcile chargebacks and submit disputes while closely monitoring inventory levels and any un-anticipated changes to ordering forecasts
- Own Amazon P&L for OLAPLEX
- Experience with Amazon accounting and dispute practices related to chargebacks, shortages, price claims, provisions and allowances
- Strong interpersonal and communication skills, possessing the ability to work with cross functional teams including eCommerce, Sales, Supply Chain, Legal, Demand Planning and Marketing
- Familiar with executive level reporting and communications
- Demonstrates entrepreneurial spirit, attention to details, customer centric service orientation, improves performance (i.e. improves work process to save time & resources) and creative in problem solving
- Bachelor's Degree or 6+ years of relevant business experience
- Knowledge of both digital creative and digital marketing across multiple channels and platforms
- Proven track of driving fulfillment results from eCommerce & digital marketing initiatives
- High level of proficiency with Microsoft (Excel (pivot tables), Word, PowerPoint)
- Amazon Vendor Central experience required
- Multitasker by nature who can manage multiple processes with high level of quality and consistency
- Culture: Our team has an "attitude of gratitude" and a shared passion for our brand. Join our culture committee and/or DE&I champion team to play a role in building and sustaining our "secret sauce"
- Recognition: We celebrate our peers and colleagues with our monthly 'Hero Recognition and Awards' program. Make a difference as a 'Bond Builder' and/or 'Commendable Creative!'
- Products: Twenty (20) free products per year, plus a friends and family discount
- Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
- Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
- Competitive compensation
- Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
- Wellness: Medical, dental, and vision insurance for employees in addition to short and long-term disability coverage and life insurance; dependent care flexible spending account company match
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