Lead Agile Program Manager - Remote

Company Description

Experian’s Business Information Services (BIS) is a leader in providing data and predictive insights to organizations. By leveraging state-of-the-art technology and superior data compilation techniques, we provide market-leading tools that assist small and midsize businesses in making real-time decisions

We are seeking an experienced and tech-savvy Lead Agile Program Manager to manage the development and execution of large, complex projects within our fast-paced and dynamic enterprise environment. You will be responsible for managing multiple Agile teams including employees, third-party vendors, and consultants to plan and drive project execution, ensuring timely and on-budget delivery, and meeting stakeholder expectations.

You are a driver, a leader, a self-starter, self-motivated, self-directed and self-sufficient, and at the same time, you’re strongly team-oriented and collaborative. You have exceptional communication skills, both oral and written, and can cater your communication style and form across all levels of business and technology to ensure all stakeholders are informed and satisfied. You thrive in a fast-paced, high-energy environment, welcome change and are flexible. You are transparent and open with your team, your colleagues and your leaders around successes, challenges and areas of opportunity. You remain calm under pressure, and inspire and motivate your team to do the same. You’re a natural problem solver – you gather the facts before making an informed decision, but you’re able to solution quickly if the circumstance requires. You conduct yourself confidently and respectfully with colleagues at all levels, and you value building strong relationships across the organization.

Responsibilities

• Coach and provide feedback to individual team members and stakeholders on Agile best practices and areas of opportunity. Work with team members to positively impact team productivity.
• Identify and remove roadblocks from the team’s path to ensure productivity and timely project execution
• Participate in the tracking, reporting and on-going optimization of agile processes within the organization including operational KPIs.
• The capability to manage expectations and influence across all stakeholders.
• Document, coordinate and manage cross-team dependencies to keep projects on track.
• Coach and support Product Owners in maintaining a healthy backlog for the team.
• Coordinate with aligned PMs/Scrum Masters to ensure effective delivery in line with wider portfolio activities.
• Monitor and manage budget & schedule of assigned projects.
• Collaborate with project team to identify potential project risks and assist with the development of preventative plans. Escalate risks, roadblocks or issues to stakeholders in a timely fashion.
• Manage and motivate project team to maximize performance.
• Coach and lead teams toward stable velocity, successfully meeting commitments/target dates and a healthy team dynamic utilizing available metrics to determine opportunities and drive improvement.
• Provide thorough status updates/reports on your team’s sprints and project accomplishments in real-time to other key stakeholders with confidence and clarity, verbally and in writing. Track, manage and publish weekly detailed budget and benefits.
• Manage daily, weekly, monthly, quarterly agile sprint/project ceremonies such as daily scrum standup, status reports, sprint grooming, Project planning, cutover planning and retrospectives to deliver against the sprint objectives.
• Lead and manage teams in an Agile manner (may include employees, third-party vendors and/or consultants) to plan and drive project execution (on-time, budget, scope).

Qualifications

• Excellence in stakeholder management, conflict resolution and people leading.
• Has expert knowledge/certification of Agile processes and can balance this with the requirements of a large organization still on its agile journey.
• Bachelor's degree and ten years professional experience in a software program management within a fast paced enterprise environment.
• Experience using Atlassian application suite (Confluence, JIRA) is required.
• Proven ability to lead and mentor a Agile/Scrum teams in a fast-paced and changing environment.
• Experience working with teams coding in Sales Force, JAVA, Amazon Web Services (AWS) and .Net
• Experience working in a financial services industry.
• Ability to manage multiple priorities and work in a large, complex, and dynamic environment.
• Has expertise in applying Change management models in large enterprises.
• Proven experience in leading change and transformation initiatives in large enterprises.
• Ability to work effectively both independently and as part of a team.
• Demonstrated experience leading complex, technical projects.
• Ability to interact professionally and confidently with colleagues at all levels, including senior and executive management with clear and confident communication and presentation skills.

Additional Information

Experian Marketing Service’s mission is to accelerate client success through enabling ecosystems, partnerships, and technology solutions. We help brands put people at the heart of their business and have meaningful interactions with their customers.

Founded in 2010, Tapad cracked the code on cross-device marketing technology, creating not only the first but the most robust global cross-device digital identity graph on the market. Ten years later, The Tapad Graph enables marketers to maximize their digital marketing investment for years to come. In November 2020, Experian acquired Tapad, which furthers Experian’s strong commitment to digital identity, activation and connected TV. As a leading provider of consumer data analytics and targeting solutions, Experian Marketing Services has a rapidly growing need to continue expanding our strategy on identity data and services to meet market demand.

All your information will be kept confidential according to EEO guidelines.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!

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