Human Resources Officer (Director Of Human Capital Operations), Gs-201-15 (Mp)

Summary

This position is located in the Federal Student Aid (FSA), Department of Education and serves as Director of Human Capital Operations.

Learn more about this agency

Duties

As the Human Resources Officer (Director of Human Capital Operations), GS-201-15, the incumbent performs the following duties.

• Provides direction, leadership, vision, and strategic planning to advance the mission of FSA programs using creative value-added human capital (HC) programs, laws, policies, and regulations. Advises the Human Capital Director, executive-level officials regarding planning and implementation of complex HC management issues, including matters related to policies and long-range plans for the following

human capital programs: staffing and recruitment, awards, workforce planning and analysis, classification, compensation, personnel systems, and new government-wide initiatives.

• Develops performance standards and evaluates performance of subordinates. Provides advice, counsel, and guidance to subordinates. Hears and resolves employee complaints and grievances in accordance with applicable personnel procedures and refers more serious unresolved complaints to the supervisor; takes personnel actions such as warnings and reprimands. Identifies and makes provisions for training and development of subordinates. Recommends developmental and training needs of subordinates. Ensures that adequate internal control systems are developed and remain operative so that government resources are effectively and efficiently managed.
• Takes positive steps, to accomplish affirmative action objectives; and practices nondiscrimination in employment regarding race, religion, color, sex, national origin, sexual orientation, parental status, lawful political affiliation, marital status, union membership, and non-disqualifying physical or mental disability.
• Designs, produces, and analyzes reports to identify trends or systemic issues and monitors effective business processes. Provides functional and technical direction to support development efforts which align and integrate current automated processes.
• Assigns workload among personnel; provides authoritative technical guidance, advice, and assistance; keeps abreast of progress and is available for consultation.
• Furthers the Equal Employment and Opportunity Program, ensuring equal opportunity for all subordinate employees in recruitment, selection, promotion, training, awards, assignments, discipline and special program objectives. Promotes team building, practices sound position management when assigning work, combining and/or separating duties, establishing and abolishing positions and in fulfilling other human resources management duties and responsibilities.
• Collaborates with other functional experts regarding adequate training and transition of the workforce to new processes and systems.

Requirements

Conditions of Employment

• Must be a US Citizen
• You may be subject to serve a one-year supervisory probationary period.
• You may be subject to serve a trial period.
• Males 18 and over must be registered with the Selective Service.
• Relocation will not be paid.

You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience.

Qualifications

You must have at least one year of specialized experience equivalent to the GS-14 level performing at least two (2) of the following three (3) duties or work assignments:

• Experience in performing human resources functions such as recruitment/staffing, performance management, position classification/position management, compensation/benefits liaison, strategic workforce planning and employee relations as they relate to leadership and management within the Office of Human Capital.
• Experience in coordinating and balancing the workload among staff and directly supervising/leading and providing oversight, coordination, and integration for several important and complex programs within the Office of Human Capital.
• Experience in communicating orally and in writing at executive, management, and employee levels with individuals both inside and outside of the federal government regarding Human Capital issues.

Knowledge, Skills, And Abilities (KSAs)

The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

• Skill in applying broad Human Resources principles, concepts, practices, and procedures, enough to serve in the development of policies, principles and procedures emphasis on accountability, Human Resource Information Systems (HRIS) and other programs.
• Skill in supervising staff and using judgment to resolve controversial issues and ability to make decisions on various problems/complex issues.
• Knowledge of functions of human resources such as performance management, recruitment /staffing, classification/position management, compensation/benefits, strategic workforce planning and employee relations as they relate to leadership and management within the Human Resources Office.
• Skill in developing and maintaining performance standards, evaluating performance of subordinates, initiating selections for positions within the organization, resolving grievances and complaints, initiating disciplinary and/or corrective actions resulting from inadequate performance of subordinates.

Additional Information

Veterans’ Career Counseling: If you are a veteran interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, you may email [email protected] to schedule a session with a career counselor (“Veterans Counseling Session” should be placed in the subject line of the email).

Student Loan Default: If selected for this position, we will verify that you have not defaulted on any loan funded or guaranteed by the U.S. Department of Education. If you are found to be in default, we will contact you to make arrangements for repayment prior to making an official offer of employment.

Suitability and Investigation: If selected for this position, you will be required to complete the Declaration for Federal Employment (OF-306) to determine your suitability for federal employment and successfully complete a pre-appointment investigation/background check. Essential/Non-Essential: This position is considered (essential/non-essential) for purposes of reporting to work during federal government closures.

Essential/Non-Essential: This position is considered essential for purposes of reporting to work during federal government closures.

Financial Disclosure: This position requires financial disclosure.

Telework: This position is eligible for telework.

Bargaining Unit: This position is not included in the bargaining unit.

Selections: Agencies have broad authority under law to hire from any appropriate source of eligibles and may fill a vacancy in the competitive service by any method authorized. We may make additional selections from this vacancy announcement within 90 days from the date the selection certificates are issued, should vacancies occur. We may also share selection certificates amongst program offices across the agency.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

FSA is a great place to work. We offer a comprehensive benefits package, including paid vacation and sick leave, federal holidays, health and life insurance, and participation in the Federal Employees Retirement System (FERS), including the Thrift Savings Plan (TSP). For more information about the many benefits available to Federal employees, please visit:

https://help.usajobs.gov/index.php/Pay_and_Benefits

As an FSA employee, you will also benefit from our family-friendly work environment. As part of our commitment to maintain a productive balance between work and home, we offer excused leave for Parent/Teacher Conferences (3 hours); excused leave for annual health screenings (4 hours); and matching leave for community volunteer service. Other flexibilities that may be available to you, may include teleworking and alternative work schedules.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We use a multi-step process to review and evaluate applicants:

• Eligibility and Minimum Qualifications

Once the vacancy announcement closes, we will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. You will be rated as not qualified if you do not possess the minimum qualification requirements.

• Rating and Ranking

If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required KSAs by comparing your submitted resume and documents against your responses to the occupational questionnaire. (The occupational questionnaire is the list of questions in the automated system that you will have an opportunity to answer once you apply for the position). You will be evaluated based on how well you meet the qualifications and competencies listed in this vacancy announcement (if applicable). Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the Monster Competency Based Assessment(s) (if applicable) required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Based on the outcome of this evaluation, you will be assigned a numerical score (out of 100 possible). If your responses to the occupational questionnaire are not substantiated by your submitted resume, you may be eliminated from receiving further consideration.

• Referral and Selection

If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.

Supervisory: Oral Communications, Interpersonal Skills, Problem Solving, Decision Making, Customer Service, Leadership, Planning and Evaluating, Influencing/Negotiating, Strategic Thinking and Human Capital Management

You may preview questions for this vacancy.