Hr Operations Manager (Open To Hybrid Schedule)

Reporting to the Chief People Officer, Sientra is seeking a detail-oriented problem solver to be our HR Operations Manager. This role will be responsible for managing the day-to-day administration responsibilities of the HR function, communicating with employees at all levels across the organization and supporting various company-wide initiatives.

This is a career building role because you will build HR systems and processes that will help elevate our HR practices. You will be responsible for ensuring our HR processes are streamlined and efficient, enabling our HR team to provide strategic partnership to the business. You will work with all members of the HR team and cross-functionally with other departments to ensure HR processes are seamless and efficient throughout the employee lifecycle.

To be successful you will bring a deeply analytical, data driven, and process-oriented mindset and a dedication to driving projects that facilitate a positive employee experience.

What You Will Do:

The Big Picture:

• Manage, optimize, and document HR related operations and processes, communications, policies, and procedures in support of our HR operations strategy and programs
• Develop and manage policies, procedures, and guidelines aligned with applicable laws, and regulations
• Acts as change management champion for systems and processes, facilitating and communicating HR process and policy updates and changes
• Support and drive key components of building out an HR services, including the development of employee and manager self-serve resources
• Drive measurable improvements through automation of business requirements and employee process friction points reducing process cycle times and improving employee satisfaction
• Collaborate with cross-department colleagues to understand and implement HR programs that drive standardization across the ecosystem
• Work with the employees and leaders across the company to understand the business requirements and communicate system capabilities/limitations while using in-depth knowledge of HRIS systems to propose creative solutions and recommendations for people operations improvements

Day-to-Day Responsibilities:

• Coordinating the incentive compensation programs
• Ensure effective administration and compliance with all aspects of the leave programs through our Leave and Disability administrator partners.
• Provide main point of contact and support for day to day employee questions
• Maintaining the corporate HR policies including research and implementing any new policies to support a highly engaged work environment
• Complete FLSA assessments and the annual audit
• Researching and provide updates on federal and state employment laws and implement any required changes
• Completing matching of internal positions to market survey and analyze shifts in the marketplace on a regular basis
• Ensure Sientra is in compliance with all applicable laws
• Administer the compensation program to include:
• Overseeing the coordination of the Workers Compensation program including the annual audit
• Drive and implement new hire onboarding experience, and other employee life cycle changes such as offboarding and compensation changes while communicating with employees, managers and partner teams such as payroll or external vendors
• Coordinate and manage employee surveys - engagement, new hire, exit interviews, and pulse surveys
• Overseeing the completion and filing of the annual EEO-1 and Vets-100 forms
• Preserve the data integrity of the HRIS system and support the creation and maintenance of HR analytics, reports, and metrics.

About You:

Minimum Requirements:

• At least 5 years’ experience with people systems, operations, and employee engagement with bachelor’s degree or 8 years experience without
• Demonstrated working knowledge of, and experience with, broad people-related functional areas (benefits, payroll, learning & development, employee relations, etc.)
• Experience documenting workflows, identifying recommendations for change, gaining buy-in, and implementing changes to processes
• Experience building out, or scaling, an HR shared services model

Preferred Qualifications:

• Capability of working with limited supervision; initiative-taking with strong prioritization and organizational skills
• Demonstrated history of finding and proactively implementing innovative solutions
• An analytical/structured mindset and rigorous attention to detail
• A customer-first perspective and the ability to communicate with employees at all levels of the organization
• Experience working cross-functionally to automate processes and reduce tactical administration by understanding key team stakeholders and the impact on one another’s teams; strong influencing skills and ability to work cross-functionally with multiple stakeholders
• Experience administering base pay and incentive compensation programs is preferred

The initial base salary for this position is $80,000 - $100,000/year. You will also be eligible for long-term incentive plan, as well as generous benefits and a 401(k) with contributions from Sientra.

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