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Operations Manager (Hybrid) Jobs
Company | Elevo Learning |
Address | Monterey, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Education Administration Programs |
Expires | 2023-09-18 |
Posted at | 8 months ago |
Operations Manager
- Health (Elevo covers 50% of medical premium)
- Generous PTO
- No Cost, Short-Term Disability & Basic Life Insurance
- 401k Plan (Employer Match)
- Dental & Vision (Elevo covers 75%)
- Support Regional Managers in resolving issues and implementing the necessary procedures to improve programs, ensuring high level ownership of customer satisfaction.
- Provide support to team members to make certain programs are implemented appropriately align with Elevo’s values and mission.
- Conduct site visits as needed to serve as a support for the Regional Manager.
- Collaborate with Training Managers on strategies, professional development, and training sessions to optimize coach knowledge.
- Complete administrative tasks to maintain company compliance and complete hours fulfillment of programs (i.e. HR paperwork, terminations, COVID Compliance, shift auditing, rescheduling. etc.).
- Oversee the team of Regional Managers and Site Success Managers
- Liaise with multiple departments internally and externally for alignment on all program details.
- Ensure Regional Managers and coaches are trained on how to implement Elevo's curriculum and how to manage large groups of students.
- Support the Regional Manager with coach evaluations and ongoing leadership training.
- Minimum of 4-6 years experience in program and people management
- Visit sites in your region 1-2 times per week or as needed
- Experience in education, in-school programming, and/or enrichment programs for TK-6th grade
- Comfortable delivering presentations to large groups of people
- Strong program and people management
- Creative problem-solver, customer-focused, decisive, and action-oriented
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