Coordinator, Associate Benefits Jobs

Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference
The Opportunity:
The Benefits Coordinator is responsible for the day-to-day administration of all company benefits programs, including Medical, Dental, Vision, Life and Disability Insurance; 401(k), Voluntary Benefits, Adoption Assistance, Tuition Reimbursement, Flexible Spending Accounts, and Wellbeing programs.
Responsibilities:

• Assist with implementation of new programs and policies
• Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
• Administer employer benefit portals, process urgent enrollments
• Initiate Life Insurance claims and support associates and family members
• Process associate life events, review administrative appeal requests and escalate as needed. Process manual changes in the HRIS system.
• Or other informational meetings as needed.
• Ensure compliance with ERISA, IRS, ACA, HIPAA, etc.
• Monitor pending Life Insurance EOI requests and approvals
• Assists with the associate education and engagement, support distribution of enrollment materials, annual notices, and other important communications. Conduct benefits orientations
• Work with benefit vendors and third-party administrators to resolve any administrative issues. Build vendor relationship
• Other special projects and duties, as assigned
• Support open enrollment process including communications, system testing, new vendor implementation, associate education and enrollments, election audits.
• Maintain employee benefit elections and ensure benefits changes are entered appropriately in HRIS system for payroll deduction. Assist with tracking arrears, repayments, refund, and other payroll adjustments.
• Monitor Benefits Inbox and Ticketing system to timely address associate benefits inquiries. Assist associates with Tier 2 benefits plan questions, eligibility, claim issues and plan changes.
• Respond to national medical support notices, complete Medicare/Medicaid enrollment forms, and other government reporting requirements as directed by management.

Requirements:

• Strong attention to detail and accuracy, excellent organizational and time management skills with the ability to prioritize and multitask effectively
• Knowledge of applicable state and federal laws such as ERISA, CMS, FMLA, IRS, DOL, PPACA
• Customer service oriented with the ability to work well under pressure
• 1-3 years of previous experience
• Strong critical and creative thinking skills to assess and resolve problems or issues by gathering and evaluating information and using judgment consistent with standards, practices, policies, procedures, regulations, or laws
• Knowledge of employee benefits and general payroll processes
• Excellent written and verbal communication skills.
• Strong HRIS experience, preferably with Workday
• Proficient with Microsoft Office Suite or similar software
• Experience with administration of various benefits plans

Join An Award-winning Company
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award
2022 Top Workplaces Culture Excellence Awards

• Work-Life Flexibility
• Innovation
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
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