Benefits & Leaves Coordinator Jobs

At O'FALLON HEALTHCARE CENTER, our purpose isFeeding the Futureand we do so with safety, inclusion, integrity and results as our core values. Nothing is more important than sending our people home safe, every day.

We harvest the best. Diverse views and experience make us strong. We look for people who have a safety-first mindset, who are collaborative team players, who deliver on their commitments, act with integrity, and who support inclusion.

Compensation & Benefits:

Salary Range: $55,440-76,230. This range is listed for Benefits & Leaves Coordinator in USA. Actual salary may differ upon location.

We provide an attractive benefits package that includes comprehensive medical, dental, vision coverage, and life insurance and well as disability coverage for positions working more than 30 hours per week. In addition, we have a retirement program that encourages our employees to save for the longer term, with generous matching employer contributions. Our benefit package also demonstrates our culture of care with paid vacation, sick days and holidays as well as paid personal and maternity/parental leaves and an Employee and Family Assistance Program. Details of the benefits package will be shared in the application process.

What you will do:

• Maintain a broad and up to date knowledge of Canadian/US legislations pertaining to Benefits to make administrative and procedural decisions and exercise judgment on sensitive issues in alignment with corporate policy/regulations
• Provide guidance and support to the business relating to programs, policies, processes, or regulatory requirements
• Ensure that your work is managed effectively and efficiently through company systems and that you are adaptable and supportive of any new or changing technologies
• Provide exceptional customer service to employees from a diverse organization that are seeking additional information relevant to HR programs, policies, processes or services
• Ensure accurate and up to date information is maintained in the HR system
• Perform ad-hoc support as requested by Manager, including items such as testing, compliance audits and project work
• Perform ongoing development and review of audits for input to maintain data integrity by preventing errors in HR information and providing reporting to monitor tasks
• Provide ongoing support and guidance to the HRSSC Team to assist with their upskilling in Benefits information to enable them to respond to customer inquiries as the first point of contact
• Process changes relating to pay or time, based on information provided by the business, prioritizing tasks to ensure the appropriate bi-weekly pay cycles are met
• Achieve mastery of HRSSC knowledge by engaging in cross training activities to upskill your ongoing personal knowledge and experience within the HRSSC group for both US and CAN
• Administer benefits, including health and welfare plans, in compliance with Canadian/US regulations and equitable application of policies and laws
• Safeguard employee privacy where appropriate, including confidentiality and protection of sensitive information
• Support O'FALLON HEALTHCARE CENTER employees by answering health and welfare questions and investigating issues with various vendors
• Support the ongoing development and continuous improvement initiatives within the HRSSC by participating in activities such as the review and update of process documentation and team ways of working
• Maintain up to date process and training documentation in support of team development. Working collaboratively with the Benefits Center of Excellence team to ensure any new program and process information is captured and administered correctly

What you will bring:

• Experience of working in a HR Shared Service Environment utilizing Case Resolution System an asset
• Excellent willingness to continuously improve the performance of both oneself and the HRSSC through continuous learning and self-development
• Ability to be flexible in terms of working schedule, potential requirement to work overtime or weekends during peak activity periods and to meet payroll deadlines
• Solution-oriented with demonstrated ability to collaborate and build strong relationships with key stakeholders, peers, and team members
• Thorough attention to detail and ability to maintain accuracy in a fast-paced environment
• Intermediate computer skills and proficiency in Microsoft Office, particularly MS Word and Excel
• Bachelor’s degree or equivalent experience and certification
• Demonstrated strengths in decision-making and time management skills with the ability to prioritize tasks effectively and respond appropriately to urgent requests
• Ability to troubleshoot and respond to client inquiries by telephone or email
• Demonstrated ability to communicate effectively and tactfully with patience and empathy in both written and verbal communications
• Experience with Canadian/US HR data, business rules and legislative requirements
• Ability to work as part of a fast-paced team within an open plan corporate office environment
• 1-2 years Health and Welfare and/or Human Resources administration, preferably with large, multi-state/province company
• Excellent customer service orientation
• Demonstrated self-motivation, analytical, problem-solving skills, and initiative to achieve desired outcomes
• Excellent communication skills, including the ability to write clearly and succinctly in a variety of communication settings and styles
• Excellent interpersonal skills; comfortable working with multiple functions and in a multi-tasking, deadline oriented, team environment
• Knowledge of health and welfare regulatory requirements in US
• SAP experience preferred