Business Planning & Operations Manager (Innovation & Digital Partnerships)

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

The Manager will be part of the Business Planning and Operations team within the Innovation and Global Digital Partnerships (I&DP) organization. I&DP leads the development and commercialization of Visa products and solutions for Big Tech, Fintech and Platform partnerships, as well as our global network of Innovation Centers. The Business Planning and Operations team is responsible for a range of business performance, planning, analysis, and operational activities to support the I&DP organization. This role supports a range of activities focused on improving business performance, supporting the leadership team with research, analysis and presentations, and driving culture initiatives for the group.

Examples of activities and initiatives the Manager would support:

• Identification of opportunities to streamline reporting, analysis, other processes within I&DP
• Development of forward-looking strategic plans, in partnership with leadership team
• Creation and development of presentations to support Senior Leadership meetings with both internal and external stakeholders (including clients across the globe)
• Creation and launch of employee initiatives to build a best-in-class culture across all regions and business areas
• Identification and sharing of best practices across the team, to improve business performance
• Delivery of insights on competitors and market, including benchmarking to support group strategy, key priorities and business unit presentations and performance assessments
• Development and management of strategic initiatives, assessments, and projects to drive incremental revenue and improve business planning and operations

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 2+ years Management consulting, strategy, or equivalent experience
• 5+ years of experience (or 3+ years with MBA or comparable Masters Degree)
• Excellent communication skills, both verbal and written, with a proven ability to collaborate across business and functional stakeholders and build relationships across the team and organization
• 2+ years Payments experience
• Proven project management skills and ability to manage multiple tasks and deliver across a range of strategic initiatives
• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

• Analytical mindset and critical thinker – asks questions to build knowledge base and highlight trends and risks and concerns
• Ability to work independently and comfortable working on new and emerging projects and developing frameworks
• Excellent problem-solving skills with a mindset of making it easier and simpler for partners
• MBA or comparable Masters Degree

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 113,100.00 to 147,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.