Learning Innovation Product Manager

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position:

The Learning Innovation Product Manager will support the planning and development of innovative programs and learning solutions for the Professional Education & Program Services (PEPS) organization globally. The Learning Innovation Product Manager will be responsible for analyzing customer needs, markets trends, and the competitive landscape to inform the development of future forward learning solutions. He/she will be responsible for developing the learning solutions value framework to inform and enable our learning innovation strategy and work with cross-functional teams to drive development and execution.

Roles & Responsibilities

• Develop the business requirements and key specifications for learning technologies; collaborate with cross-functional teams to ensure business requirements are met.
• Work with vendors as needed to execute and deliver on the product roadmap
• Define key performance indicators for new learning solutions to monitor adoption, customer satisfaction and business ROI to improve customer experience and success.
• Drive go-to-market activities to support solution launch
• Conduct research to gather customer requirements and key market insights to support strategy development for differentiated solution development in support of the PEPS strategic priorities
• Execute on upstream activities to capture value proposition, strategic roadmap definition, and claims development.
• Based on research and evaluation findings support the evolution of learning solutions and education technology strategic roadmap.
• Participate or lead field testing, pilots, VoC engagements, KOL meetings, etc. to develop deep understanding of the opportunities and needs and inform the development of differentiated positioning for proposed solutions.
• Partner with PEPS, Future Forward, Engineering, Sales, Marketing, Human Factors, and Support Teams to support needs assessment, solution definition, requirements development, messaging, customer segmentation, evidence generation, etc.
• Develop business cases to support investment in learning product development; articulate the overall strategy and value proposition for proposed solutions in enabling the PEPS strategic priorities
• Research new and emerging technologies in healthcare customer training programs identifying potential applications to meet business needs; keep up to date with market and technology trends and competitive offerings
• Partner with marketing to enable messaging, claims and go to market collateral
• Support learning product management needs for the PEPS Learning Products and Innovation team

Qualifications

Skills, Experience, Education, & Training:

• Proven ability to work on cross-functional teams and communicate with colleagues in both business and healthcare roles
• Ability to evaluate “voice of customer” data and apply that data to service and product development opportunities
• Detail-oriented to complete precise data analysis
• Experience gathering business and customer requirements and translating into product requirements
• 8+ years’ experience in product management or product marketing roles, preferably in healthcare technology related roles
• Critical thinking skills to assess all available information and determine the marketing strategy that is best for a company
• Bachelor’s degree required, Masters’ degree in healthcare, educational technology or business-related studies preferred
• Experience in using clinical and/or business literature to evaluate practices; use of evidence-based principles to determine best course of action
• Ability to travel up to 20%
• Proven expertise in developing marketing strategies related to learning technology programs
• Demonstrated experience managing complex customer facing projects with multiple stakeholders worldwide
• Analytical skills and demonstrated ability to gather and interpret significant amounts of data to make business recommendations
• Project management experience required
• Excellent written and verbal communication skills with a proven ability to present information in a clear and concise manner to various healthcare, technical, business stakeholder, and leadership audiences
• Ability to independently operate and lead through ambiguity in a fast-paced environment

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Base Salary Range Region 1:$156,800 - $225,600

Base Salary Range Region 2: $133,300 - $191,800

Shift: Day

Travel: 25% of the time