B2B Sales Manager, Canada

ABOUT INOGEN Inogen was founded in 2001 to improve quality of life and increase freedom and independence for oxygen therapy users. Inogen is innovation in oxygen therapy. The Inogen mission is to improve freedom and independence for oxygen therapy patients through innovative products and services. Inogen is a manufacturer and Accredited Homecare Provider. Inogen is focused on quality care, continuous improvement, and outstanding customer satisfaction. We are a stable, USA based company dedicated to providing an exciting and rewarding career to our employees. We completed a successful Initial Public Offering on the NASDAQ in 2014 and have demonstrated substantial growth over the last five years. Our work environment is casual yet high performing, and we are looking for seriously talented, motivated, and fast-paced professionals to join our team.
Job Summary:
The Sales Manager Canada is an integral member of Inogen’s US and Canada Business to Business (B2B) Leadership team and will be responsible for the growth of Inogen’s devices and contribute to the development of the organization’s strategic goals, including extending and enlarging the market share from Inogen, creating new business, and achieving the revenue in the given territory. This also includes the support of Inogen’s direct B2B customers and the Inogen distributors in the territory. This is an individual contributor role.
In addition to the strategic components, the Sales Manager will be charged with growing our portfolio within the assigned accounts and net new customers. The Sales Manager will lean heavily on building an executive presence with assigned strategic accounts to enable Inogen to build a stronger strategic partnership.
Responsibilities (Specific tasks, duties, essential functions of the job)

• Determine pricing, discounts and customized value-adds
• Be a partner and give support to direct customers and the distributors in the given territory.
• Comply with all company policies and procedures.
• Engage and collaborate with Inogen team and leadership in accordance with Inogen’s core values, policies, and procedures.
• Establish and cultivate relationships with medical thought leaders in the given territory.
• Establish strategic contracts with assigned strategic partners:
• Responsible for proper communication with Inogen field sales/services activities and senior management
• Provide training and coaching to direct customers and distribution partners.
• Create and implement strategies and tactics resulting in successful company growth
• Influence, collaborate and work with cross-functional leaders, departments, and teams to develop and execute successful strategies
• Maintain regular and punctual attendance.
• Create, together with the B2B leadership, a sales and marketing strategy for the region.
• Leverage functional expertise to identify and execute new opportunities for Inogen to expand its patient census under its oxygen services program
• Identify goals and needs/requirements of prospects and clients, including budgetary cycles/amounts and key decision makers
• Help structure corporate contracts resulting in Inogen being named as key Personal Oxygen Concentrator (POC) supplier
• Meet with B2B leadership frequently to review progress, strategies, goals, and achievements and develop actions to ensure achievement of performance targets established.
• Assist in creating the specific sales plans and goals for each account that is assigned
• Determine Solution offerings
• Supports directly key customers and attends National or international trade shows.
• Assist senior management with business planning, forecasting, resource allocation, etc.
• Responsible for managing the Inogen strategic accounts and new accounts to drive net year over year (YoY) growth within the Inogen’s B2B business:
• Identify key individuals and build appropriate relationships in the clinical and user community.
• Search for new business opportunities in the region for portable and standard oxygen concentrators.
• Responsible for building and maintaining executive relationships with assigned strategic accounts. Includes strategy planning, communications, and quarterly business reviews:
• Assist with any other duties as assigned.

Knowledge, Skills, and Abilities

• Willingness to travel throughout the region (up to 60%).
• Attention to detail is required.
• Must have a strong work ethic.
• Solutions-oriented problem solver.
• Self-starter, able to work effectively with minimal supervision.
• Entrepreneurial, independent, responsible, hands-on and goal oriented.
• Possess strong business acumen.
• Excellent oral and written communication skills required.
• Account analysis, planning and execution skills.
• Major account development and management experience with documented success.
• Thorough knowledge of inside sales process.
• Analytical & problem-solving skills & ability to multitask.
• Medical device sales experience required
• Results oriented leader.
• Effective conflict resolution.
• Working knowledge of reimbursement for the products.
• Excellent planning, communication, and organizational skills.

Qualifications (Experience and Education)

• A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
• 7 years’ proven successful sales performance, required; in a medical (sales) environment, preferred.
• Intermediate knowledge/proficiency in Microsoft Office, required.
• Advanced knowledge/proficiency in Microsoft Office, required.
• Experience in the Canada Home Oxygen Market, required.
• 2 years of prior sales supervisory/process management experience, required.
• Bachelor’s degree in Business, Communication, or related field of study, preferred.

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
We thank all applicants in advance for their interest in the position. However, only those selected for an interview will be contacted. Inogen is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legallyprotected characteristics. The EEO is the Law poster and its supplement are available here: http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm;http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf. The pay transparency policy is available here: https://www.dol.gov/agencies/ofccp/faqs/pay-transparency Inogen is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] or call (972) 616-5668 and let us know the nature of your request and your contact information.