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Sales Representative Jobs

Company

Mercedes Benz of Little Rock

Address , Little Rock, 72210, Ar
Employment type
Salary
Expires 2023-07-23
Posted at 11 months ago
Job Description

If you are looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family-owned business dedicated to our employee’s success and growth. With six locations in the Natural State (Arkansas), opportunities abound!

POSITION SUMMARY:

The sales representative is directly responsible for selling new and used vehicles. To ensure customer satisfaction, while generating leads and meeting monthly sales standards.


ESSENTIAL DUTIES:

  • Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Ensure that the sales manager has an opportunity to meet each customer.
  • Maintain a prospect development system.
  • Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive.
  • Sell and deliver a minimum of units that are required- per month.
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
  • Conduct business in an ethical and professional manner.
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
  • Display a high level of commitment to customer satisfaction.
  • Write complete sale orders and processes paperwork in accordance with established dealership policies.
  • Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
  • Analyze and develop product performance, application, and benefits to prospective customers.
  • Turn 100 percent of closed deals to the F&I manager, along with properly completed paperwork (insurance information, trade title, etc.)
  • Know and understand equity and values, and is able to explain depreciation to the customer.
  • Schedule the first service appointment for purchasing customers.
  • Prepare sold vehicles for customer delivery prior to the customer’s arrival.
  • Bring your ‘A game’ along with a positive attitude to work with you every single day.
  • Describe all optional equipment available for customer purchases.
  • Performs other job-related duties and responsibilities as may be assigned from time to time.
  • Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.
  • Utilize dealership sales control and follow-up system.
  • Satisfy the transportation needs of new and used vehicle purchases.
  • Deliver vehicles for customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork.
  • Acknowledge and comply with the deferral, state, and local laws that govern retail auto sales.
  • Attending product and sales training courses, as requested by the sales manager.
  • Keep aware of new products, features, accessories, etc., and their benefits to customers.
  • Follow up on all post-delivery items, tag/title work, “we-owes”, and special requests to be sure that all customer expectations are met.
  • Review and analyze actions at the end of each day, week, month, and year - to determine how to better utilize time and plan more effectively.
  • Continuously develop product and sales acumen to become the vehicle authority. Know the ins and the outs of product offerings, optional packages, and the latest technologies.


ADDITIONAL RESPONSIBILITIES:

  • Maintain an organized, safe, and clean work environment.
  • Follow instructions from the supervisor.
  • Phenomenal communication skills with customers and team members.
  • Expected to attend sales meetings.
  • Receive feedback from the supervisor in a positive manner.
  • Maintain a professional appearance in accordance with the employee handbook.
  • Interact effectively with co-workers.
  • Ready to waste no time learning new product ins and outs, and eager to improve.
  • Expected to arrive at work on time and work the required shift.


QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  • Understand the importance of and maintain confidentiality.
  • Work experience in sales or a related field - dealership experience preferred.
  • Advance computer skills, specifically in Reynolds and Reynolds.
  • Understand and follow work rules, policies, and procedures.
  • Demonstrate knowledge within the area of automotive sales.


EDUCATION:
High school diploma or equivalent.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.


The employee is regularly required to sit, stand, and walk. Frequently required to climb; and stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


WORK ENVIRONMENT:
The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is expected to represent the dealership during test drives with all customers. Therefore, the normal day-to-day operations will be conducted in a professional dealership setting and will consist of test-driving routes with potential buyers. Traveling further distance may be asked when delivering a customer vehicle or other work-related circumstances. The noise level in the work environment is usually moderate.


PRE-EMPLOYMENT SCREENING: Motor vehicle records, drug screening, and background checks are required.


WHAT WE OFFER:

  • Medical, Dental, and Life Insurance
  • Short-term and long-term disability
  • 401K
  • Paid time off.
  • Vision Insurance
  • Closed on Sundays

The company reserves the right to review and change responsibilities, job duties, and/or skills at any time, with or without notice. This job description is not intended to maintain a complete list of all responsibilities, duties, and/or skills required for this particular job. Your employment is “At Will”, which means you may be terminated at any time and for any reason, with or without advance notice. Employees are also free to quit at any time. Therefore, this job description is not a contract of employment. The company is an equal-opportunity employer. It is our policy to provide equal employment opportunity (EEO) to all qualified persons regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state, and local laws.