Account Manager - Southeast

Summary

This person is responsible for managing small to mid-size accounts within Louisiana, Arkansas, Mississippi, Alabama, Georgia, Florida, South Carolina, North Carolina, Tennessee, and Kentucky. This position works as a team with the sales arm of the organization to meet and exceed company sales goals by performing the following duties.

Essential Duties

• Spending up to 25-30% of your time traveling making sales calls to clients in assigned territory by visiting brewhouse facilities, brewpubs, tasting rooms, and attending trade shows. 70-75% of time working remotely from home office managing existing business and engaging in new client acquisition through cold calls (phone, email).
• Acquire, develop, and retain customer accounts in territory in order to create, strengthen, and maintain relationships with prospects, customers, suppliers, competitors, and industry influencers.
• Professionally represent the Crosby Hops brand while emphasizing innovation, quality, service, history, and integrity.

Job Duties

• Collaborate with Key Account Managers and various Crosby Hops departments (Customer Success, Accounting, Production, Quality, Warehouse) to provide a seamless customer experience.
• Contribute to Crosby Hops’ culture of continuous improvement and innovation by suggesting improvements to process, facilities, customer experience, etc.
• Collaborate and share best practices with Crosby Hops peers.
• Monitor status and encourage customers to take delivery of contracted hops.
• Other duties as assigned.
• Maintains punctual, regular, and predictable attendance.
• Work with the Team Lead to build, execute, and maintain a strategic plan for assigned territory.
• Respectfully takes direction from manager.
• Manage CRM data with high level of detail and professionalism to maximize efficiency and information retrieval.
• Works collaboratively in a team environment with a spirit of cooperation.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Education & Experience

Bachelor’s degree from a four-year college or university, three to five years related experience, and/or training or equivalent combination of education and experience working in a sales or business development role, experience in craft beer market preferred.

Certificates, Licenses, and/or Registrations

A valid driver’s license, acceptable driving record, and automobile liability coverage or access to an insured vehicle.

Travel Requirement

This position requires spending up to 25-30% of your time traveling making sales calls to clients in assigned territory by visiting brewhouse facilities, brewpubs, tasting rooms, and attending trade shows.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills

Has advanced basic computer job skills including logging on to systems, communicating by email, composing documents, entering database information, creating presentations, downloading forms, and preserving important data. Experience with Microsoft Office Suite, CRM’s such as Pipedrive, Hubspot, and Salesforce.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

While performing the duties of this job, the employee is frequently required to talk or hear, and taste or smell. The employee is regularly required to stand, walk, sit, use hands and fingers to type or dial, and reach with hands and arms. The employee is occasionally required to use stairways to climb to multiple floors within an office building, lift and/or move up to 50 pounds, exposed to wet or humid conditions (non-weather), work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, extreme cold (non-weather), extreme heat (non-weather), and vibration.

This position requires frequent computer use. This position does not have specific vision ability requirements.

The noise level in the work environment is usually moderate.

Crosby Hops is dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives, and backgrounds that each employee brings to our workplace. Crosby Hops strives to foster an environment where our employees feel respected, valued, and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.

Crosby Hops provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information, or any other characteristic protected by applicable law.