Senior Vice President Operations - Southeast - Southeast

SVP - Operations

AMSURG is a leading national healthcare provider, focused on acquiring, developing and operating ambulatory surgery centers (ASCs) in partnership with physicians throughout the United States. We operate and hold ownership in more than 250 ASCs in 34 states and the District of Columbia with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. In 1992, AMSURG launched as a pioneer in the ambulatory surgery center healthcare sector, originating a physician partnership model that endures today. In the three decades since, our company has become an innovator, advocate and source for patients to find high quality care in their communities.

Through Envision Physician Services and AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Envision’s core values drive continual advancement and ingenuity across the enterprise:

• Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
• Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher
• Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
• Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging
• Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
• Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect

Benefits

We offer you an outstanding total compensation package, and a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits package includes: medical, dental and vision, life & disability, 401k, HSA, Flexible Spending and an Employee Assistance Program.

If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.

We currently have an exciting opportunity available for an experienced SVP Operations!

The Senior Division Vice President of Operations (SDVP) is responsible for building physician partnerships, setting the Division’s growth strategy, and managing the clinical, financial and operational performance of their Division. Overseeing an approximately $500M operational portfolio, the SDVP is responsible for building a strong shared vision for their Division and ensuring they have the supporting people and operational processes in place to drive performance.

Strategy and Growth

• Provides strategic direction and oversight to Regional Vice Presidents (RVPs) in order to maintain strong relationships with existing health system joint ventures, physician/physician groups and Private Equity partnerships
• Supports organic growth and strategic initiatives, driving alignment within Division
• Supports acquisition due diligence efforts for new center opportunities. Leads RVPs and support team in due diligence efforts to drive new opportunity
• Identifies and introduces appropriate new initiatives to expand and grow same store and division
• Develops Division business planning and growth strategy in partnership with Chief Operating Officer (COO)
• Owns relationship with physicians and their growth needs
• Responsible for identification of new regional opportunities within communities and across payers
• Works with COO and Enterprise leadership in creating targeted relationship management plan with major market disrupters
• Fosters and maintains deep relationships with key heath system joint ventures, physician partnerships, physician practice management MSOs and Private Equity groups
• Responsible for development and execution of division portfolio strategy

Operational Management

• Articulates corporate initiatives to Division and develops enactment plan with RVPs
• Helps foster a success-oriented, accountable company culture
• Responsible for managing RVPs and provides strategic direction to drive operational excellence across the portfolio
• Informs people development, professional growth and management approach for Division
• Work with the COO to implement initiatives to improve major regional partner relationships and center management across the division
• Ensures healthy board governance throughout the Division, participating and supporting board meetings and governance as needed including reporting regulatory issues, ASC industry updates, lobbying efforts, and pertinent health system and private equity relationship updates
• Quality oversight
• Responsible for high level oversight of the following areas with assistance of AMSURG resources
• Regulatory compliance
• Operational Efficiency
• Risk Management
• Attract, recruit, retain, motivate, and lead senior operations team
• Coaches and guides less senior operations leads in building successful relationships between AMSURG and the Physicians

Customer Relationship Management

• Provides AMSURG advocacy updates to provider partners
• Fosters and maintains strong physician partnerships
• Drives a strong clinician value proposition
• Active member of a service line Physician Advisory Boards
• Owns regional physician group, health system partnerships, and PE relationships
• Sells and influences adoption of new strategic initiatives
• Represent the organization with customers, shareholders, and business partners

Financial Management

• Review entire divisions portfolio, develops division’s budget and assist assigned ops leads to develop their center level budgets. Responsible for managing and pushing back on portfolio and growth targets.
• Reads and abides by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
• Develops and maintains understanding of Financial Reporting and operation of assigned divisions, including presentations and communications with Lead RVPs in development and communication of quarterly forecasting and budget models to AMSURG leadership team.
• Responsible for managing RVPs and providing strategic direction to support optimizing financial performance of the region
• Accountable for division portfolio financial performance
• Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment, or other prohibited activities in accordance with the reporting policies of the company
• Assist the COO to develop Managed Care contracting strategy and monitor payer compliance

Crisis Management

• Assesses crisis situations and leverages appropriate AMSURG resources in resolution
• Develops and communicates plan of action
• Debriefs with all involved parties upon resolution to determine root cause
• Implements plans to mitigate root causes in future using AMSURG resources
• Provides leadership in crisis situations to less senior Operations Leads

Qualifications

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Strong leadership, management, and organizational
• Excellent judgment and decision-making skills; able to resolve problems quickly and
• Ability to integrate and harmonize diversified
• Able to juggle multiple projects, accustomed to tight deadlines while maintaining excellent attention to
• Excellent interpersonal skills necessary to work cooperatively with physicians, all staff members, and external customers.
• Ability to manage ambiguity and a highly matrixed organization
• Excellent customer service
• Must display a high degree of emotional maturity keeping difficult situations in proper
• Understanding of healthcare trends and their relationship to Ambulatory
• Must be able to select, develop, and motivate people, and create a positive work
• Self-motivated; ability to work without direct
• Understanding, influencing, and serving others are importing attributes of this
• Excellent verbal and written communication skills; comfortable with presentations to senior management, boards, community groups, physicians, and

Education/Experience

• Minimum five (5) years’ experience managing healthcare operation
• Minimum fifteen (15) years of healthcare management experience. Multi-state integrated emergency care system, integrated hospital delivery system or multi state medical group of $200 + million revenue including extensive experience in contract negotiations and with managed care models within a complex
• Bachelor’s degree and/or master’s degree in business, healthcare administration or relevant field, and/or equivalent work