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Account Manager Jobs
Company | Optimal |
Address | Rogers, AR, United States |
Employment type | FULL_TIME |
Salary | |
Category | Internet Publishing |
Expires | 2023-08-20 |
Posted at | 9 months ago |
Optimal is looking for a highly skilled and experienced Account Manager to join our team!
- Attends client meetings and works with cross-functional team members to convey campaign requirements & creative specs
- Presents key learnings and actionable insights to clients with the objective of maintaining a continued partnership
- Collaborates & execute Omnichannel strategy with key accounts to capitalize on the client’s unique value proposition, and drive sales performance
- Works with the sales and/or finance team on planning & forecasting
- Works with the sales team to onboard and integrate new clients and/or develop existing client relationships
- Builds client relationships & loyalty at all appropriate levels of decision-makers to ensure long-term client retention & satisfaction by presenting strategic recommendations to address client’s unique needs and proactively providing solutions to client’s bespoke goals and objectives
- Works alongside multiple cross-functional internal departments throughout the lifecycle of a campaign and translates needs for each stakeholder
- Proactively manages communication with brand/agency contacts to ensure that key stakeholders are informed of expectations
- Educates sales team on Omnichannel trends by maintaining the Omnichannel tool kit and sharing e-commerce execution best practices
- Ensures content, images, and digital platforms meet client's strategic need
- Acts as the liaison between our clients and our internal teams to ensure the timely and successful delivery of the media campaign objectives
- Organized & Process Driven
- Positive Attitude
- Entrepreneurial Mindset
- Clear Communicator
- Client Focused
- Digital Media Knowledge
- Adaptive & Flexible
- Proactive Problem Solver
- Collaborative
- Attention to Detail
- 2+ years experience as a Project Manager or Account Manager, preferably in a digital agency or related industry
- Bachelor’s degree from a four-year College or University
- Problem-solving mindset with the ability to think creatively and make data-driven decisions
- Excellent organizational, time management, and prioritization skills with the ability to handle multiple projects simultaneously
- Strong understanding of digital marketing concepts, platforms, and best practices such as Meta, DV360, TradeDesk, and TikTok advertising
- Excellent verbal and written communication skills, with the ability to effectively collaborate with clients, team members, and stakeholders at all levels
- Strong attention to detail and commitment to delivering projects on time and within budget.
- Managing various projects and multiple priorities simultaneously with minimal supervision
- Proficient in Microsoft Word, Excel, and PowerPoint
- Health insurance (including dental and vision)
- Mobile phone & internet reimbursement and much more
- Professional development opportunities
- Employee Assistance Program
- Flex Spending Plan
- Rewards and recognition programs
- The base salary ranges from $50,000 - $60,000 and commensurates with experience
- Open leave (paid time off)
- Paid Leave for new parents
- Student Loan Repayment Program
- 401K with company matching
- Knowledge of information collected;
- Limit the use of information collected;
- Correction of information collected;
- Opt-out of information collected;
- Going to court;
- Opt-in of information collected;
- Deletion of information collected;
- Not to be discriminated or retaliated against for exercising rights under Applicable Laws.
- Identifiers, such as your name, government-issued identifier (e.g., Social Security number), unique identifiers (e.g. employee ID), telephone number(s), postal address, e-mail address, and signature;
- Genetic data;
- Geolocation data, such as device location from usage of the Company’s devices;
- Professional or employment-related information, such as work history and prior employer;
- Internet or network activity information, such as browsing history and interactions with our online systems and websites and any Personal Information that you provide while accessing the Company’s computer systems, such as personal credit card information and passwords;
- Characteristics of protected classifications under Applicable Law, such as your age, marital status, gender, sex, race, color, disability, citizenship, primary language, immigration status, military/veteran status, disability, request for leave and medical conditions;
- Non-public education information; and
- Commercial information, such as transaction information (e.g., in connection with travel or other reimbursements);
- Inferences drawn from any of the Personal Information and Sensitive Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
- Audio, electronic, visual, and similar information;
- Biometric information related to access to the Company’s secured access points;
- Information excluded from the scope of the Applicable Laws, such as medical or health information covered by the Health Insurance and Portability and Accountability Act of 1966 or Personal Information covered by certain sector-specific privacy laws such as the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act, or California Financial Information Privacy Act and the Driver’s Privacy Protection Act of 1994.
- Publicly available information from federal, state or local government records.
- De-identified or aggregated consumer information.
- Protecting confidential and trade secret information;
- Performing accounting, audit, and other internal functions, such as internal investigations;
- Performing identity verification;
- Conducting risk and security controls and monitoring;
- Maintaining our facilities and infrastructure;
- Emergency services;
- Conducting research, analytics, and data analysis;
- Detecting and preventing fraud;
- Quality and safety assurance measures;
- Responding to legal requests for information and subpoenas; and
- Claims processing;
- Maintaining records;
- Exercising and defending legal claims; and
- The right to object to the processing of your Personal Information;
- The right to withdraw consent for Personal Information you’ve provided to us on a consensual basis; and
- The right to update your Personal Information if it is out of date, incomplete, or inaccurate;
- The right to have your Personal Information deleted;
- The right to obtain information about the third parties with which we have shared your Personal Information.
- The right to transmit your Personal Information to another organization;
- The right to restrict the processing of your Personal Information;
- The right to request confirmation that we are processing your Personal Information and be provided with access to the Personal Information we process about you;
- Email: [email protected]
- Form: Privacy Web Form.
- Call: (888) 860-2476
- Requests to Correct or Delete Personal Information: Our process for verifying your identity will depend on the sensitivity (as determined by the reasonable judgment of the Company) of the Personal Information you ask us to correct or delete. For less sensitive Personal Information, we may require a match of two (2) data points as described in the above paragraph. For more sensitive Personal Information, we may require a match of three (3) data points and a signed declaration under penalty of perjury as described in the above paragraph.
- Requests to know Specific Pieces of Personal Information: The Company may match at least three (3) data points that you provide with your request, or in response to our request for verification information, against information that we already have about you in our records and that we have determined to be reliable for purposes of verifying your identity. Additionally, we may require you to sign a declaration under penalty of perjury that you are the individual whose Personal Information is subject to the request.
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