Account Manager - Moodle Us - Remote

Moodle with us!

We're the world's most popular learning platform and we're on a mission to empower educators to improve our world.

Find out about your new workplace...

Moodle is the world's most trusted online learning solution. The engine of our ecosystem is Moodle LMS, the secure and customizable open source learning management platform used by over 250 million learners worldwide. Developed in conjunction with our community, Moodle LMS is complemented by an ecosystem of products including Moodle Workplace and a network of partners and services providing hosting, customizations and support. We also teach and support educators to create effective online learning experiences and share open education resources. Collectively, we empower educators to improve our world.

Moodle US, a newly formed US-based services division of Moodle Pty, provides services in learning design, implementation support, training, hosting, custom development, and support for Moodle LMS, Moodle Workplace, as well as other Moodle products.

We've built a passionate team of hard-working and driven people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

Find out more about us on our website.

What your new job can look like...

With the pace of Moodle, no two days will ever be the same!

• Creating a QBR schedule w/ client base, ensuring ...
  • we are still meeting their strategic initiatives
  • we understand how their business is changing and how we can help
  • we are educating them on all of our solutions
  • Finding problems in time to fix
  • Keeping Non-Renewal surprises to a minimum
• We understand how their business is changing and how we can help
• We are educating them on all of our solutions
• Keeping Non-Renewal surprises to a minimum
• We are still meeting their strategic initiatives
• Uncovering growth opportunities within your client base
• Finding problems in time to fix
• Processing Renewals in a timely fashion
• Being the client's advocate internally
• Creating an knowledgeable relationship with client base

Through this journey, you will meet regularly with a mentor to check on your progress, ask questions, and set new goals. Our ultimate goal is to help you develop all of the skills you need to design and deliver amazing learning experiences with our clients.

Especially if you can talk to us about your:

• Strategic thinking
• 3+ years of sales experience
• Emotional intelligence (EQ)
• Interpersonal skills
• 2+ of customer facing/customer service experience
• Data collection and analysis skills
• Strong negotiation and customer service skills
• Listening skills
• Excellent written and verbal communication skills
• Multitasking skills
• Excellent understanding of the company
• Creative problem solving for difficult or complex issues
• 3-5 years of Moodle LMS experience

You'll sweep us off our feet if you have:

• Experience in higher education, government contracting, or corporate training
• MA degree in related field (Educational Technology; Instructional Design; etc.) can be substituted for Moodle experience.
• BA degree in sales, business administration or a related field is high desired.
• Understanding of hosted Moodle environments.

What's in it for you?

We've already talked about the importance we place on achieving our mission to empower educators to improve our world, our passion for our values and some of the cool things we are doing as a company.

So what about this?!

• Fully remote opportunity, working from home or wherever suits you
• Flexible work schedule
• Goal driven, competitive, supportive, and fun Account Management and Sales Team!
• Plus, we'll provide you with a benefits package, including health insurance coverage and a 401(k) contribution
• Compensation consists of base salary, ranging from $65k-75k, plus a variable component made up of commissions and bonuses to equal an OTE of $115k. The variable commission structure is uncapped.
• Culture that fosters personal growth and development

Moodle US is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: Moodle US is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Moodle US are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other

status protected by the laws or regulations in the locations where we operate. Moodle will not tolerate discrimination or harassment based on any of these characteristics. Moodle encourages applicants of all ages.