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IT Support Jobs in Sunnyvale, Santa Clara, California

Hr Support Jobs
By Pacer Staffing LLC At Sunnyvale, CA, United States
Minimum of one year of program management experience or current enrolment in a program management curriculum
Tableau or data management experience
As an experienced Program Lead, you will create process and program efficiencies that acquire talent through apprenticeships.
Knowledge of Computer Hardware set-ups
The responsibilities of this role will include but are not limited to:
Recently the Government has raised the importance of Apprenticeships and Traineeships.
It Support Engineer Jobs
By GSB Solutions At Buena Park, CA, United States
• IT Asset management (Desktops, laptops, mobile devices and other IT peripherals).
Field support with end user experience.
• knowledge in Microsoft 365 architecture and Office 365 environment.
• High level proficiency in Windows 7 and Windows 10
• Intermediate to high level proficiency in Apple Mac Operating systems
• IMAC process Install, Move, Add and Change.
Lead It Support Analyst, Executive Support
By SoFi At San Francisco, CA, United States
Experience with system administration, user account management, and security practices.
Associates degree in computer science, information technology, or a related field (or equivalent experience).
6-8 years of experience in technical support in a large scale company.
Proven experience supporting executive-level members of the organization.
Strong technical knowledge of computer hardware, software, networking, and mobile devices.
Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
Director, It Support Jobs
By BMG Rights Management (US) LLC At , Los Angeles, 90036 $80,000 - $110,000 a year
Responsible for monitoring, alerting and maintaining workplace services (including the design and implementation of a mature event management solution)
Assist in security incident management
Understand enterprise application estate (managed by enterprise tech team) and manage touchpoints (e.g., user management)
You have experience hiring, managing and leading other IT professionals.
You have experience with managing Office365, Jamf, SCCM, Okta, Cisco and Juniper or equivalents.
You have hands-on experience in support executives and staff with their laptops, desktops and mobile devices.
It Support Analyst Jobs
By USC At , Los Angeles $36 - $39 an hour
Manage user accounts, privileges, and other routine system configuration items
Possess a minimum of two years of IT experience, preferably in Desktop or Help Desk support
Have excellent communication and customer service skills
Be eager to learn, adapt, and take on responsibilities in new and changing technical environments
Life and voluntary insurance benefits: https://employees.usc.edu/insurance-benefits/
Resolve problems with operating systems, office software, line-of-business applications, network connectivity, computer hardware, and other systems
Senior It Support Technician, Executive Support
By SoFi At San Francisco, CA, United States
Experience with system administration, user account management, and security practices.
Associates degree in computer science, information technology, or a related field (or equivalent experience).
6-8 years of experience in technical support in a large scale company.
Proven experience supporting executive-level members of the organization.
Strong technical knowledge of computer hardware, software, networking, and mobile devices.
Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
It Support (Gxp/Pharmaceutical)
By Sky Systems, Inc. (SkySys) At San Diego, CA, United States
Knowledge of IMAC, SLA's and Asset management, ITIL
Inventory control and asset management
Manage and maintain relevant SOPs and other documentation e.g., Knowledge Base articles following GxP, GmP and GDP practices.
At least 2 years of working experience in information technology. Excellent knowledge of English language (written and spoken).
Manage and maintain relevant SOPs and other documentation e.g., Knowledge Base articles
Support Users Remotely utilizing teams, Bomgar or Remote desktop.
It Support Jobs
By OpenAI At San Francisco, CA, United States
Intermediate-to-expert understanding of identity and asset management solutions like AzureAD, Okta, Jamf, and Intune (we use several of these).
Complete Mac and macOS troubleshooting and problem-solving skills.
Experience with Windows or Linux, a solid grasp of Python, Bash, or Apple Script is a plus.
Experience with collaboration software like Google Workplace, Office 365, Slack, and the Atlassian suite.
Experience with solving problems within the TCP/IP stack, bonus if you have worked with Meraki, Palo Alto, or Cisco Networks.
Hands-on experience implementing and managing AV and telecom systems such as Google Meet, Microsoft Teams, Crestron, and related technologies.
It Support Team Jobs
By Discord At San Francisco, CA, United States
Experience with configuring and maintaining Mobile Device Management (MDM) services
Make sure that all Identity and Access Management (IAM) procedures are followed throughout the lifecycle of our users
Previous experience working with and managing enterprise Cisco and/or Meraki wireless networking solutions. CCNA and other Networking certifications are a bonus.
Manage workplace equipment and inventory. Everything from computers, laptops, monitors, phones, tablets, and cabling
1-4 years of experience in enterprise IT helpdesk or desktop support
Solid A/V knowledge, including but not limited to: live streaming, meetings (virtual and in-person), and conference rooms
It Support Jobs
By iPlace At Los Angeles, CA, United States
•Previous experience in IT Support Helpdesk (preferred but not required).
•Experience with Microsoft OS W10 and MS Office 365 Suite (preferred but not required).
•Experience with iOS and Android OS.
•Fluent in English (knowledge of Spanish Language is a plus).
•Good communication and interpersonal skills.
•Highly organized and prioritization skills.
It Support Engineer Jobs
By Aroa Biosurgery At , San Diego, 92121, Ca $75,000 - $95,000 a year
Your Qualifications, Skills and Experience
A tertiary qualification in an IT related discipline or equivalent industry experience.
Assist business unit managers with identifying their teams’ IT needs and assisting with solutions,
Experience an IT support team member is essential with a history of improving user IT experiences and productivity outcomes.
Your Key Responsibilities / Your Impact
Ensure timely and effective end-user support:
It Support Analyst Jobs
By California State University At , , Ca $4,678 - $11,547 a month
Utilize ITSupport Center tools to resolve requests for service (e.g., knowledge management tools, written documentation, procedures, technical manuals, etc.).
Escalate and/or notify assignee and management when requests for service are out of compliance.
Create reports for internal management in order to evaluate vendor performance, determine frequency and type of problems, or determine root cause.
Experience in coordinating resource requirements.
The anticipated salary range is up to $5,204 per month, commensurate with qualifications and experience.
Customer service with computer assistance via telephone, remote control, or on-location.
It Support Engineer - La
By TikTok At , Los Angeles, Ca $85,500 - $116,850 a year
Supply management & procurement responsibilities
Strong attention to detail and a high degree of self-motivation and task management skills.
Championing the use of self-service IT resources, such as self-service support tools and knowledge base
Excellent customer service, organizational, prioritization, multitasking, communication, and leadership skills.
Demonstrated experience supporting devices and peripherals running on Windows, Mac, Android, and iOS.
Support experience with Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
It Support Analyst Jobs
By UCLA At , Los Angeles, Ca

Under general direction of the Desktop Manager of Student Affairs IT, incumbent serves as staff expert on Student Affairs integrated systems and services. Incumbent analyzes complex issues, resolves a ...

It Technical Support Jobs
By Bergelectric At Carlsbad, CA, United States
Experience with Mobile devices (iOS and Android) used in a Mobile Device Management environment
Deploy, troubleshoot, and manage multi-function printers
Deploy, troubleshoot, and manage mobile devices
High school diploma or general education degree (GED) required
Strong communication skills, written, verbal, and presentation
Experience administrating Office 365 solutions, Windows 10, VPN solutions, and enterprise networks
It Support Engineer Jobs
By Air Charter Service At , Los Angeles, 90025, Ca
Overall management and responsibility for the efficient handling of support requests
Remote support for clients regardless of location
Minimum of 3 years’ experience delivering 2nd/3rd level IT Support
Professional manner with excellent communication skills
Remote Access tools, Mobile device configuration (iPhone / iPad)
Provide telephone and email support for internal users
1093-It Operations Support Administrator Iii
By City and County of San Francisco At , San Francisco, 94102, Ca $95,108 - $117,910 a year
Escalate service requests as required including performing notifications of management personnel and communications to the user community
Utilize ServiceDesk Incident and Asset Management systems; conduct inventory audits
Experience providing Level-1 support to customers over the phone, live chat and email. Proven analytical and problem-solving abilities.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Document problem resolution into knowledge databases and ticketing system
Perform related duties and responsibilities as assigned
It Support Analyst Jobs
By CableCom, LLC At Benicia, CA, United States

Overview and Essential Functions CableCom is in search of an IT Support Technician for our corporate office in Bothell, Washington to be part of a diverse team which resolves issues for multiple ...

Sr. It Support Engineer -La
By TikTok At , Los Angeles, Ca $85,500 - $116,850 a year
Must have experience with large implementations of device management leveraging tools.
Provide onsite, remote and occasionally on the road support to VIP users.
Previous VIP/White Glove IT support experience.
5+ years of proven experience within IT engineering or system administrator role
Strong interpersonal skills and ability to work with cross-functional teams, customers, and external vendors.
Excellent customer service, multitasking skill
It Support Jobs
By Akkodis At Myerstown, PA, United States
Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements.
Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements.
Provide customer service to internal and external customers to ensure consistent experience.
Proven experience in IT Desktop Service environment.
Good interpersonal skills, basic literacy and numeracy skills
IT Support Job responsibilities include:
It Support Analyst Jobs
By Inceed At Oklahoma City, OK, United States
Working knowledge of the following technologies: Windows 10, Microsoft Office, Active Directory, SCCM for desktop deployment and management
Nice to Have Skills & Experience:
3+ years of experience in customer support.
Bachelor’s degree or equivalent experience required.
Microsoft, CompTIA, or other certifications
Experience in a Desktop/System Administration role
It Support Analyst Jobs
By Bayforce At Atlanta, GA, United States
You have experience with using Active Directory tools
General application supports this ranges from client backup software to remote connection software.
Required proficiency in verbal and written business communication skills.
· 5+ years of experience in delivering end user IT support
Understanding of Administration and troubleshoot network operations on a day-to-day basis.
ITIL Based Service Delivery tools (ServiceNow)
It Support Engineer Jobs
By TECEZE At Evadale, TX, United States
Mobile device management including IOS and Android devices, enterprise encryption solutions.
Minimum of 1-3 years of IT experience.
Experience of support end-user devices in an enterprise desktop environment.
Basic experience of Networks and end-user infrastructure systems such as Active Directory, SCCM, Intune, VPN and Antivirus soft
Proven analytical, troubleshooting, and problem-solving skills.
Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions.
It Support Analyst Jobs
By MATRIX Resources At Phoenix, AZ, United States
Follow Incident Management Procedures and assists with Customer Communication for High Priority issues affecting the enterprise
Create and review functional specifications, instructional documents, and knowledge articles for business operations applications and processes
This position requires a minimum of three years IT support experience or eighteen months working with Company business applications hardware experience.
This position requires excellent written and verbal communication along with strong interpersonal and customer service/orientation skills.
Intermediate level computer experience, including Microsoft Word, Excel, PowerPoint and Visio is necessary.
Ability to both multi-task and manage priorities effectively is required.
It Support Enginner Jobs
By Tech People 247 At Cincinnati, OH, United States
Onsite Support Service Partner would update the Asset management tool if any hardware allocated or de-allocated
We are looking for IT support Engineer having 3-4 years of relevant experience.
Experience in relevant versions of MacOS, Windows, iOS and Citrix environments and application provisioning platforms.
Knowledge of ITIL, Agile fundamentals, knowledge centered support and lean thinking.
Individual must have good customer facing skills and be well presented.
If you are interested please share your resume
It Support Analyst Jobs
By Monster Energy At , Corona, 92879 $25 an hour
2+ years of experience in Apple iOS deployments and Mobile Device Management Systems
Experience with Microsoft System Center Service Manager
Modify configurations, utilities, software default settings, etc. for the local and remote workstations
Assist with on-boarding of users, manage equipment setup and deployment for new employees
Assist with employee departure process, manage equipment retrievals and asset re-assignment
Manage users and computers in Active Directory
It Helpdesk Support /It Desktop Support/ Technical Support
By My3Tech At Atlanta, GA, United States

Skills And Qualifications 3+ years of work experience minimum A+ Certification Strong customer service skills Strong oral and written communication skills Proficient in understanding network ...

It Technical Support Ii
By Premera Blue Cross At , Mountlake Terrace $50,700 - $76,100 a year
A minimum of 3 years’ experience supporting customers or related experience (required)
Advanced customer service skills supporting end-users to resolve technology issues
Prior on-site tech support experience preferred
Experience mentoring and training more junior tech support
Experience working with automated scripting tools, such as PowerShell
Experience in technology monitoring and observability
It Support Jobs
By ZeniMax Media, Inc. At , Rockville, 20850 $45,000 - $75,000 a year
Responsible for opening, updating, tracking, and closing tickets in the ticket management system while supporting users across multiple time zones
Up to 1 year of IT support experience or equivalent education
Actively and independently preserve and grow your knowledge of help desk procedures, products, and services
General knowledge of Windows 10/11
Strong oral and written communication skills required
General knowledge on other industry standard software such as Autodesk and Adobe products
It Tech Support [021825] Jobs
By Playtech At , Wilmington, 19801 $23 an hour
Previous proven experience in the delivery of IT support services
Networking knowledge will be considered as an advantage
Strong experience of problem solving, troubleshooting and fault-finding software application issues
To be main point of contact for any technical issues
Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS
Installation of professional studio equipment: cameras, lighting and audio
It Tech Support L2
By High5 At , Atlanta $28 - $32 an hour
Work with IT management teams to ensure ramp ups and new transitions requirements are handled promptly.
Manage the queue of the ticketing system.
At least one Certification - A+, network +, CCNA, MCSE, MCP.
Minimum 5 years' experience in IT service desk analyst role or user support functions
Candidate should have experience in technical troubleshooting and resolving client desktop, 0365, MDM & network issues.
He or she must be proficient working knowledge of Windows 10, Windows7, 0365 apps and least one MDM solution.
It Support Engineer I
By Vericast At , Salt Lake City $64,200 - $70,000 a year
Preferred Experience with MDT (Microsoft Deployment) / HEAT/ BigFix / AD access management / M365 and Azure
Bachelor’s degree or equivalent work experience.
3+ Years with Bachelor’s degree or 9+ years’ work experience.
General knowledge in multiple SDLC methodologies
Strong communication and facilitation skills
The Support Engineer I work in ServiceNow working with MAC and Windows and many applications that support the business. 20%
It Support Intern Jobs
By Trane Technologies At , Hastings, 68901 $21.50 - $26.00 an hour
Maintain client hardware lifecycle and asset management activities
Complete minor and major incident management
Ability to demonstrate strong remote troubleshooting support skills
Ability to evaluate priorities and drive effective time management
IT experience providing technical customer support including troubleshooting computer hardware and software
Experience with the ServiceNow platform
It Support Jobs
By ZRS Management, LLC At , Orlando, 32810
Maintain the Corporate Vendor Management database and conduct annual audits to ensure all corporate vendors are compliant with cybersecurity policies.
Assist with the implementation and maintenance of an endpoint management program.
1-3 years of relevant experience in a customer-focused position involving technical knowledge of a company products and services.
Develop and maintain a working knowledge of the integrations available and currently in-place for all information systems.
Recently obtained cybersecurity or IT related certifications a plus!
Ability to prioritize and manage several milestones and projects efficiently.
It Production Support (Python)
By CBTS At Hazel Park, MI, United States
Manage your own work and projects using modern project management tools
Manage the Production IT portion of all customer projects associated with your plant.
Bachelor’s (4-year) degree with a technical major, such as Information Systems, Computer Engineering or Computer Science or equivalent experience
2-3 Years of experience as a Python Applications Developer
4 - 6 years high level technical support, implementation or development experience, preferably in an automotive manufacturing or industrial setting
Experience in troubleshooting PCs, printers, cell phones, desk phones, wireless access points, switches, routers, and other network devices and connectivity
Manager - Scheduling And It Support
By Baltimore City Public Schools At , Baltimore, 21202 $97,994 - $126,816 a year
Experience as a grade reporter or master scheduler preferred. Must demonstrate knowledge of the connection between scheduling and strategic resourcing.
Detailed knowledge of high school graduation requirements, student promotion policies, school data policies and procedures related to attendance, grade reporting, scheduling.
All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application
Maintains advanced technical knowledge of assigned City Schools application programs, school scheduling, databases, operating systems, and customer data retrieval processes.
Utilizes tact and exercises good judgment in interacting with school and central office personnel and provides content knowledge and expertise.
Bachelor's degree from an accredited college or institution with three or more years of related technical experience.
It Support Engineer Jobs
By MMD Services At Greater Chicago Area, United States
Familiarity with Windows server environments and administering Windows domain services (AD, permissions, GPO, patch management)
Windows & (and some Mac Desktop) support, mobile phone support, Microsoft 365 hybrid administration, and strong general computer technology skills
Strong knowledge of Windows 10
Experience building and updating hard drive images
Respond to requests for assistance and troubleshoot problems
Understanding of basic networking, DHCP, and DNS
Intern - It Support Center
By HealthPartners At , Richfield $20 an hour
Excellent verbal and written communication skills
Previous customer service work experience
Previous computer support work experience
Current student or recent graduate of a secondary education program focused on an IT-related certificate or degree
Assists with remote user and connection issues.
Basic familiarity with computer support concepts

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an experienced IT Support professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping to ensure our customers have the best experience possible. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support job is a technical role that involves providing assistance to users with computer hardware and software issues. The job requires a range of technical skills and knowledge, as well as customer service skills.

What is IT Support Skill Requirements?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Good communication and problem-solving skills
• Knowledge of relevant regulations and standards

What is IT Support Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)

What is IT Support Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Understanding of operating systems and applications
• Knowledge of relevant regulations and standards

What is IT Support Experience?

• Previous experience in a technical support role
• Experience with customer service

What is IT Support Responsibilities?

• Respond to customer inquiries via phone, email, or in-person
• Troubleshoot and diagnose technical issues
• Install, configure, and maintain computer hardware and software
• Provide technical support and training to users