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Manager - Scheduling And It Support
Company | Baltimore City Public Schools |
Address | , Baltimore, 21202 |
Employment type | FULL_TIME |
Salary | $97,994 - $126,816 a year |
Expires | 2023-11-08 |
Posted at | 8 months ago |
Manages the day-to-day activities of IT School Support Systems team. Sets employee objectives, evaluates employee performance and performs the functions of the employees supervised as necessary. Manages activities of all software systems and applications programming that affects the overall administrative support information management systems to which assigned.
- Provides appropriate supervision, mentoring, and professional growth and development opportunities to assigned staff. Such responsibility includes the development and implementation of professional growth plans to include keeping abreast of current developments, literature, and technical sources of information.
- Participates and develops the training programs offered to increase technical, interpersonal and communication skills and proficiency related to the project to which assigned.
- Assists in projecting school scheduling support needs and evaluates vendor proposals for purchases of required hardware and software.
- Responsible for applications systems analysis and development activities, feasibility studies, time and cost estimates, and the establishment and implementation of new or revised applications systems.
- Prepares activity and progress reports regarding the activities of the school scheduling and grading team.
- Utilizes tact and exercises good judgment in interacting with school and central office personnel and provides content knowledge and expertise.
- Responsible for activities related to the configuration and support of schools in their use of the student information system. Projects long-range requirements in conjunction with other information systems managers.
- Provides input to the budget for area of responsibility. Develops and monitors time and expense budgets.
- Maintains advanced technical knowledge of assigned City Schools application programs, school scheduling, databases, operating systems, and customer data retrieval processes.
- Responsible for activities related to technical and strategic guidance for planning, directing, and monitoring grading and school scheduling.
- Provides input in defining strategic directions for area of responsibility.
- Advises or consults on organizational, procedural, and workflow plans, methods, and procedures analysis. Analyzes the results of workflow plans and determines best possible system solutions.
- Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follow federal laws, state laws, school board policies and the professional standards.
- Expertise and experience in the assigned technical disciplines. Experience in managing the design and implementation of 2-3 moderately large or moderately complex projects or operational units. Ability to achieve objectives.
- Demonstrated leadership potential.
- Operational knowledge and experience with student information systems such as Infinite Campus and creation of school master schedule, scheduling of student classes (K-12).
- Ability to communicate effectively verbally and in writing, with technical and non-technical audiences, in conducting formal presentations and preparing reports.
- Bachelor's degree from an accredited college or institution with three or more years of related technical experience.
- Detailed knowledge of high school graduation requirements, student promotion policies, school data policies and procedures related to attendance, grade reporting, scheduling.
- Experience as a grade reporter or master scheduler preferred. Must demonstrate knowledge of the connection between scheduling and strategic resourcing.
competencies
- Customer Focus - Commits to meeting the expectations and requirements of internal and external stakeholders; acts with stakeholders in mind; values importance of providing high-quality customer service.
- Functional/Technical Skills - Possesses required functional and technical knowledge and skill to accomplish job tasks at a high level; demonstrates active interest and ability to enhance and apply new functional skills.
- Interpersonal Skills - Builds constructive and effective relationships; uses diplomacy and tact to diffuse tense situations; can put others at ease and disarm hostility.
- Managing Relationships - Responds and relates well to people in all positions; is seen as a team player and is cooperative; looks for common ground and solves problems for the good of all.
Qualified candidates for the above position must submit the following:
- All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application
- Upload copies of all transcripts -undergraduate, graduate and all MSDE Certifications
- Must provide three (3) professional references to include: name, title, business address, e-mail address and phone number
- All documentation must be scanned and uploaded to application
- Completed online application
- Resume that clearly demonstrates the above minimum qualifications. It is important that you include all experiences and education related to the position to which you are applying.
Benefits - This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link: http://www.baltimorecityschools.org
- Baltimore City Public Schools ("City Schools") does not discriminate in its employment, programs, and activities based on race, ethnicity, color, ancestry, national origin, nationality, religion, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy or parenting status, family structure, ability (cognitive, social/emotional, and physical), veteran status, genetic information, age, immigration or citizenship status, socioeconomic status, language, or any other legally or constitutionally protected attributes or affiliations. Discrimination undermines our community's long-standing efforts to create, foster, and promote equity and inclusion for all. Some examples of discrimination include acts of hate, violence, harassment, bullying, or retaliation. For more information, see City Schools' non-discrimination statemen City Schools also provides equal access to the Boy and Girl Scouts and other designated youth groups.
For inquiries regarding the nondiscrimination policies, please contact the Equal Employment Opportunity Manager, 200 E. North Avenue, Room 208, Baltimore, MD 21202; 410-396-8542 (phone); 410-396-2955 (fax).
This position is not affiliated with any bargaining unit.
This position is affiliated with the City Retirement Plan.
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